Hermitage Park Hotel





7.7Good
(729 Ratings)
"Clean tidy and great location"
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3-Star Hotel
Well priced for this locationPriced under area average
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A modern, elegant hotel on the edge of the Charnwood Forest between the M1 and M42, 20 minutes drive from East Midlands Airport and Donington Park.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Ironing facilities
Smoking allowed
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(729 Ratings)
"Clean tidy and great location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean tidy and great location
No bar
8.0 / 10.0
Great stopover hotel. Staff were very friendly, the room was clean and comfortable and had good tea and coffee-making facilities. It was quiet at night. All good.
5.0 / 10.0
The staff were super friendly and couldn't help enough.
The cooked breakfast was not good; we're not sure what the bacon was...possibly SPAM? That said all the ingredients were cooked perfectly, especially the fried bread and scrambled eggs, just a shame the chef is being provided with inferior ingredients.
The mattress on the bed was well past it's best.
The soundproofing between the rooms was non-existent.
The lack of bar was offset with a discount voucher for the bikers pub next door, great idea but need to consider if this is the best solution - I'll leave it at that.
6.0 / 10.0
Location is good for us. Breakfast is good. Staff helpful and friendly.
The hotel is being refurbished. The communal areas were cold. The WiFi kept dropping. Unfortunately the main bar is longer there.
10.0 / 10.0
Was very clean and tidy and had everything we needed, plenty of coffee, biscuits, milk, toiletries.
We didn't get time to eat but the Indian resteraunt downstairs smelt absolutely beautiful.
Bed was very comfortable and I slept very well. Towels were immaculate and fluffy
Room was a really nice size
The tv remote didnt work which was a bit inconvenient.
Outside when you pull up the place is absolutely filthy and needs cleaning up asap to be honest. It gives a very poor impression which is unnecessary as inside is perfectly nice. My recommendation to the hotel would be to do there best to rectify this as quickly as possible and plant some plants in the planters that are being used as ashtrays, that small difference would be huge.
You have to ask staff to let you in late at night as the card slot on the door isnt working
All in all i wouldnt let this put you off as it was more than worth the money.
1.0 / 10.0
The receptionists was 10/10
Is is an absolute hole full of degenerates wondering around stinking of weed banging doors and shouting all hours
8.0 / 10.0
Fine for what we needed it for.
7.0 / 10.0
Clean, tidy, good parking and convenient
Our room (9) was on the chilly sidr despite the radiator being hot. The radiator in the bathroom was not working. A party was on in the main area, so we couldn't sit and have a quiet chat with our friends but had to stay in our chilly room.
7.0 / 10.0
Price for twin room cheap as chips!
Beds comfortable.
Yes it’s being renovated and could be maybe a little safer on arrival I managed to avoid tripping over carpet and wires lol but for the price how I cannot complain. Reception staff lovely!
10.0 / 10.0
Although going through refurbishment, the room was clean and fresh, the staff were also friendly and welcoming. We especially loved the fact the room was really warm.
Nothing
1.0 / 10.0
Reception staff really nice and friendly
complained about the smell as the place was doing construction as I arrived and all the way through my stay, even i complain nothing happened, I was there to do a local medical responder course, just for me could not sleep because of the smell of paint vapour, as well as it was unsafe environment,
3.0 / 10.0
Large car park
Cold, dirty, poor bedding and bed, poor breakfast, water pressure is not good in the shower, place is being refurbed- really shouldn't be open.
Needs a complete overhaul.
Had to request they put the heating on in the bedroom.
Had to request additional duvets for warmth.
No heating in breakfast area. Food items unavailable with no prior warning.
Requested to speak with a manager but they failed to bother.
The more you look, the more issues you find.
Not worth the price.
I messaged with my issues and haven't had a response to that either hence this review.
10.0 / 10.0
Staff were excellent,rooms good and shower was lovely.
Bit cold in foyer but rooms were like toast
5.0 / 10.0
It was a great location for the Emporium
The whole place felt tired and worn. The corridors smelt smoky and were cold. Although the room itself was warm. Room and bathroom in need of an update, shower pressure poor.
3.0 / 10.0
Above all, very kind and willing staff, who helped me far beyond the call of duty.
The entire housekeeping staff were on holiday, and the restaurant was closed! This should have been clearly and honestly stated at the time of booking.
8.0 / 10.0
Breakfast was very good better than my stay at a Travelodge I recently stayed at.
8.0 / 10.0
The breakfast was really good. We ate at 8.30-it was lovely.
The rooms were warm & we could regulate the radiator.
The water was nice & hot in our bath room.
The room supplies were efficiently topped up at once on request.
Staff were respectful kind & prompt to help.
There was only just enough space in the bathroom.
5.0 / 10.0
When I asked for help at various times, each staff member was helpful and cheerful.
The room was not heated when I arrived, I had to turn on the heating. There was no usb port for telephone charging in the room, so I had to ask reception for an adapter. There was no notepad or writing implement in the room and I had to make notes while on my phone. I was staying overnight due to a puncture and my car had been towed elsewhere for repair later, so I had no luggage.
7.0 / 10.0
Staff were excellent
Bathroom very tired and in need of an upgrade
9.0 / 10.0
Clean, comfy room and ideal location for what we needed. And the staff were wonderful - both before our stay via email, and when we were there. They couldn’t have been more helpful.
8.0 / 10.0
Good easy.
Limited breakfast options.
2.0 / 10.0
Staff
Public areas absalutely Baltic, staff were wearing their own coats to try and keep warm, management failed to bring any type of emergancy heating at all, ( seemed like they did not care, especialy about the staff who were left to get on with it.
I must point out the staff were working in conditions which were far below working conditions laid out in law.. Minus 4 out side 2 degres inside the building.
6.0 / 10.0
Location
Helpful,friendly staff
Good breakfast
Bar selection is good
Tired, needs a refurb
Not particularly good value compared to eg Premier Inn
7.0 / 10.0
The location is perfect for us, due to its close proximity to Coalville and the fact there is a shopping complex/ fuel station nearby. The staff were all very attentive and greeted us well. A nice quiet hotel during the week days we have stayed, always warm with plenty of hot water and clean, comfortable beds. The breakfast is good value with plenty to choose from with a cooked breakfast served to you by very nice young staff.
We have stayed on several occasions on the ground floor but this time the room we were given was quite ‘tired’. The plug by the radiator wasn’t working, there was black mould in corners of shower and had a very noisy tap..the bathroom as a whole needed a spruce up. There was not much storage for clothing, we have had better in other rooms. There was no hair dryer (I didn’t bring mine, as there is always one in the room) but the receptionist quickly sorted me out one, once she was aware. Lots of cobwebs behind and at side of the bedside table resulting in a very large spider appearing and disappearing behind the gap in the headboard! We did manage to dispatch the thing on 2nd night…luckily, I am used to them, having an allotment with several sheds..but anyone with a ‘spider phobia’ would have woken up the entire hotel!
7.0 / 10.0
Bright location, Very nice bed and spacious room. Lovely staff. On a very convenient location to sports center of Coalville and some shops.
Small and inconvenient bathroom.
The light was very intense.
7.0 / 10.0
The location and the staff were great, the bed was comfortable
The room we had was right by an entrance door to the hall, it disturbed us a little.
Also the room had a strong smell of cigarette smoke
10.0 / 10.0
Handy place to stay, always clean and staff friendly
Nothing but good things to say
7.0 / 10.0
The location was perfect for me. The breakfast was good.
Having a refrigerator in the room.
9.0 / 10.0
Location good breakfast very good
7.0 / 10.0
Friendly staff and comfortable room
Nice touch to add bottled water and biscuits
Impersonal covid screens in reception and bars need removing
Need to offer evening food and re-open restaurant
7.0 / 10.0
Very helpful staff
The building is looking quite tired and in need of some TLC
8.0 / 10.0
Was a peaceful nights sleep
Catering choices
9.0 / 10.0
Friedly staff, availability to check in earlier if needed, spacious, good location and quiet
Nothing
10.0 / 10.0
Casually run plenty of car park space great breakfast availability
Nothing to dislike
6.0 / 10.0
Beer from bar tasted odd, staff indicated it isn't drunk often.....
Fairly basic but fine.
8.0 / 10.0
Bedrooms clean and well presented
Breakfast exceptionally good value and quality
No evening meal available despite menu shown on website
6.0 / 10.0
Confy beds - big car park. The cook breakfast is good. The location is okay.
The croissants were chewy. There was no cutlery on the table, and there was not enough staff around to ask for it. I wouldn't go back again.
6.0 / 10.0
Bed was very comfy. Nice bath. Staff very pleasant
I didn't have a kettle, when I mentioned it at checkout, reception said it might have been in a cupboard! The window didn't open and no working extractor in the bathroom. I booked two rooms. One for me and one for my daughter. The hotel was not busy. I was in room 2 she was in 22. We couldn't have been further apart. Needs an update.
5.0 / 10.0
Staff were very helpful, pleasant.
The location is good for our needs.
It's OK but not exceptional.
Beds were clean and comfortable.
The whole hotel is tired, it needs an update, the room was OK but the bathroom needs updating.
9.0 / 10.0
Quite comfortable, easy to town . Fantastic breakfast . Lovely staff
Shower had no power at all
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hermitage Park Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hermitage Park Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hermitage Park Hotel?
We found 21 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
