Southcrest Manor Hotel, Best Western Signature Collection

Bar and restaurant staff were excellent. Terrace and garden outside is lovely, although garden furniture is a little tired. Bar area and restaurant is nice. Room service was good.

Corridors are a bit dated, but not unusual for an old building of that size. Husband had a hotdog which was £15.50!

I loved that it is an old building, the staff were very friendly, we enjoyed the food here and the rooms were a good size.

We went during the heatwave, and we were melting - we had a fan but it was incredibly warm. It was just poor luck (or good luck) on our part, but we struggled to stay cool and there isn't a fridge. We also noticed large cracks in the wall and a fair few of the light bulbs had gone in our room.

There was adequate parking

Room was dated and bathroom poorly finished

Nice rear gardens to enjoy and socialise

Areas of hotel was tired,our room was clean & tidy but we had issues with the en-suite 1 : WC would flush fine but struggled to take waste away took at 3-4 flushes so you had to wait for system to fill up 2 : shower very low pressure more water leaking from flexible hose than shower head was difficult to get a reasonable shower also shower tray filled up like a paddling pool water just wasn’t going away fast enough obviously drain blocked not very nice standing in dirty water or for next person wanting a shower 2 : Breakfast Buffett certain foods wasn’t replenished very quickly stood waiting namely fried eggs fruit juice also beans was kept in a hot pot supposedly they was just Luke room so while waiting for this your food on your plate had gone cold also the coffee machine was fine but I’m a tea drinker so the hot water for the tea had to come from coffee machine which water is not hot enough for a nice cup of tea and to top it all the machine couldn’t keep up if 3-4 people was wanting a drink it couldn’t heat water up quick enough Some staff was ok but it seemed like they wasn’t particularly happy some of it was false the welcoming etc you could tell