Southcrest Manor Hotel, Best Western Signature Collection

Beautiful location. Nice spacious hotel.

All was good.

Everything was really good expect food I ordered lamb kebabs odd a La carte menu was quite a long time coming and I asked for salad instead of the aubergine it came the kebabs were so over cooked they were extra y hard to eat and the salad I ordered came as 1 tamotoes and 2 pieces of lettuce considering everything food should be good but was very poor

Food

Staff were friendly and the room was comfortable. Nice view overlooking the garden. Meals were very good

Stairs but they can’t be helped

Great location, competitive pricing, spacious room, good variety of breakfast foods and gardens to the back of the hotel are lovely for sitting outside to eat/drink.

The bed wasn’t comfortable, pillows were awful. The carpet in the hotel is filthy, especially around the stairs and hallway. We were there for a week and although it said beds are changed every 3 days we had to ask for ours to be changed. The room cleaning isn’t good, thick dust the whole time on shelf above our bed, it wasn’t cleaned even though the cleaner was in our room every day. On one of the days the cleaner emptied the bins but didn’t make the bed or clean the bathroom. Some of the staff are so lovely and helpful, on the day before the last day of our stay a lovely girl told us we could ask for different types of eggs to be cooked at breakfast, wish we’d have know that sooner. Reception staff don’t lift their head when you’re going in or out. It wouldn’t take much effort to say good morning.