Abbey Hotel Golf & Spa

Lovely location

Noisy neighbours

As a 60th Birthday celebration for a friend the staff made an effort to make the room celbratory:) The room service staff were attentive and helfpul with refills of tea/coffee items. Desk staff were friendly and helpful throughout the stay. A change to our party was handled well (they also had a huge do on the other end which we were unaware of until the next day!). Restaurant staff were chatty and helpful with food choices. All in all it was good there. Great grounds.

The paperwork prior was a bit lacking and the wrong spa booking intially - was corrected. Not clear how to use the spa facility during the stay in terms of changing e.t.c.

Good selection

The bedroom was lovely , the shower was nice and warm and it was fairly quiet on a night

During our stay , we got put in a room to which we discovered our door didn’t lock and the tv didn’t work , we then got moved to another room and the bedroom was much better , we were told that because of the hassle we would get complimentary drinks and free breakfast in the morning . We got our drinks and I explained that we had to leave before a certain time in the morning so would it be possible to get our breakfast before 8 , to which they agreed Morning came and no breakfast so we had to leave hungry and were disappointed , came back and explained they got us drinks again and promised breakfast the following morning , after receiving our breakfast we were a bit disappointed because the sausages were awful . We tried to see the good in the hotel , and they did try to make it up to us . The corridor had a bit of a fishy smell to it and the double bed was 2 singles squished together which I specifically asked not for . Therefore falling down the gap of the bed was just the icing on the cake . The hotel was good however service was poor and I felt as though it wasn’t worth the money