UNA Hotels Malpensa

we did not had breakfast

distance to city

Gut erreichbare Location mit dem Leihwagen, direkt in der Nähe des Flughafens.

The Room was very hot and I had to call the receptionist many times during the night and he refused to lower the temperature, I didn’t sleep all night, and kept begging him ( Mario ) to help me with the AC but he was rude to me and kept saying: it’s hotel policy and if I reduce it for I have to do to all customers 😡 I’ve travelled all over the world but I had never experienced such service or behavior

1. Breakfast - not bad for Vegetarians, Croissants ( plains and multi grain) , fruits, salads, yogurt, bread, jam and fruits. Good ones. 2. Room - Size for double occupancy not bad, bed is ok but could be improved, cleanliness is good only complaint is they give water sachet ( 200 ml) only once and after that no drinking water in the room free which is surprising and shocking too. Looks Managment wants to save money than satisfy its guests. 3. Location — no doubt for our work it was good, 20 minutes from Malpensa air port, very near to highway to Milan or to Varese.

1. They do not give water in the room which is absolutely bad attitude.