The President

We had a wonderful stay in Prague! The room was incredibly spacious and peaceful, with breathtaking views overlooking the river and the castle. The staff were exceptionally friendly and attentive, always happy to offer helpful recommendations on the best places to visit and explore. The breakfast buffet was another highlight, with a fantastic variety of options, all delicious and fresh. Overall, a fantastic hotel that made our stay in Prague even more memorable. Highly recommended!

Great location, very comfortable beds but not the best service.

Room service wasn’t done well and the fridge wasn’t stocked adequately. Had to ask for them multiple times, but still wasn’t done. Also the hotel is not wheelchair accessible so we had to lift our daughter’s stroller every single time along with our luggage.

Location perfect. Good breakfast and good spa facilities lovely hotel staff very accommodating

N/a

Good location, nice looking hotel.

Some of the younger members of staff were very abrupt verging on rode and not client centric. The hotel advertises as having room service but other than breakfast they offer no other food or room service which is very poor for a 5 star hotel. The first room we had was on the fifth floor which is just under the rooftop bar so the music could be heard at a very loud volume, we asked where the noise was coming from and they kindly offered to move us as they said it goes on until 3am each night at the weekend, the second room was much better but the air conditioning didn’t work, they fixed it the following day. Given it’s a 5 star lose shower fittings, broken plugs, leaking shower screen, broken in room phone etc are things you just don’t expect. Breakfast was really good with lots of options.