Althoff Grandhotel Schloss Bensberg
Top rated by guests





9.1Outstanding
(1,704 Ratings)
"Beautiful castle , Great suite"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Set in a grand Baroque palace with scenic gardens, this 5-star hotel in Bergisch Gladbach offers views as far as Cologne Cathedral. It features free WiFi, award-winning cuisine and a 3281 ft² spa with pool.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(1,704 Ratings)
"Beautiful castle , Great suite"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Beautiful castle , Great suite
Missed a fridge and wine glasses etc
10.0 / 10.0
Everything
Nothing
5.0 / 10.0
Old Mattress, with a big dent in the middle. Which is absolutely not acceptable for a Hotel like this. Room noisy. I called reception a few times. nobody answered the phone. I asked to get a back out of my car, which took 45 min. I was already on my way to reception to complain because nobody answer the phone, when the concierge finally was also on his way to my room
7.0 / 10.0
I enjoyed the setting, a beautiful castle. the view too was nice as was the interior of the hotel and rooms.
enjoyed there was dog food on menu
- the mattress was overused and gave in the middle. I was in the Grand Superior Double and had to try and sleep where the two mattresses meet to not slip into the dent of the mattresses. consequently had a very bad night sleep which was not great mid road trip with long driving ahead
- very limited vegan food options and some of the staff no clear about the difference between vegan and vegetarian, hence suggesting animal based meals when asked for vegan options.
- great there was dog food menu, however, not exactly as per description and our dog did not eat the meal
9.0 / 10.0
A beautiful property, with a lovely pool and spa, good gym. Room was beautifully clean and well maintained. Food offerings were excellent - Enoteca, Salvador Dali and Afternoon Tea all delicious. Wonderful relaxation in a beautiful setting.
8.0 / 10.0
This is a beautiful hotel . This was our 3rd trip and we enjoyed ourselves .
We took my mother who is 90 for a weekend . The bathrooms are unfortunately just not practical for elderly people or anyone with slight injuries or medical conditions! A shower in a bath is not acceptable- the bath is extremely high and the marble floors dangerous .
I booked afternoon tea - it was ok but has nothing to do with a proper English tea . The tee itself is extremely disappointing- everything is sweet apart from 2 finger sandwiches ! I think they need to have some advice on this ! The price for 4 people is 240€ .. we can argue about the price, if I am paying that , it needs to be perfect .
The bathroom is unacceptable. Until they have been renovated and a normal shower is in place we will not be back .
9.0 / 10.0
Beautifully renovated castle / palace. The 2 star Michelin restaurant, where we dined the 2nd night was amazing. All in all a very enjoyable stay,we would definitely come back to this property.
6.0 / 10.0
Building
Eastern European ((Ukranian?) birthday party in restaurant not in seperste room.
8.0 / 10.0
- The hotel is absolutely beautiful, the building itself and the decor is lovely
- Breakfast is very good, has a lot of variety and the staff members are very kind and attentive
- Most of the staff members were very kind and helpful, but one woman in the reception didn't want to lift a finger unless you specifically asked. I got food sent to my room with no cutlery for example
- When we arrived, the trash can hadn't been emptied, not a big deal but it did make me worry if they had cut corners with the cleaning overall
- Personally, I found the hot tub to be quite cold
10.0 / 10.0
Simple the Best !
10.0 / 10.0
Wonderfull building and professional staff
nothing
10.0 / 10.0
Stunning location and grounds, 2nd time I have stayed here when working in Cologne. If you wanted somewhere secluded and peaceful to get away from the noise of Cologne centre then I don't think you will find better. Small high street just outside with nice food places and other amenities.
Wifi was terrible, the staff tried to fix but it was still terribly slow for a 5 star location.
9.0 / 10.0
We stayed during the Christmas time. First of all, the preparations for this period were wonderful. The atmosphere was great. The staff was very polite and attentive. The spa and wellness area was not crowded. On Christmas, there was a special ball dinner for two nights, and it was really beautiful, with unlimited drink service
Initially, we made a mistake by choosing the grand lit room. The problem was that the room descriptions didn’t explain the details of what each room was like and the differences between them. Had we known, we would not have booked the room, as it was in the hotel's extention building, with a tiny window and a sloped roof at the top. The walk to the room was always long, and there was no direct elevator access. Also, we had to walk through the restaurant each time we went to our room, which was quite inconvenient. As for breakfast, if you opt for the buffet and cannot consume gluten or lactose, you’re essentially wasting your money, as the options for such dietary restrictions were very limited. We ended up canceling our breakfast for the next day.
10.0 / 10.0
Gorgeous building, our junior suite was incredibly comfortable, had everything we needed and the quietest with my favourite decor. Staff was tremendously attentive and super friendly making my stay even better
All was perfect :)
8.0 / 10.0
The room, breakfast
Spa was too small. Dali Bar was à nightmare. Long wait and wrong order
8.0 / 10.0
Spa was nice,
We like our suite - was quite big.
Beds was extremly comfortable , also pilows and blankets, really like you sleep in castle, it gave you hot feeling. So generally we liked our room.
Breakfast also wasnt bad.
I was missing in 5* hotel that i arrive with my car in front main entrance and nobody come to help me with ludgage or show where is reception. This should be in 5* hotels automatically.
Sometimes long wait for elevators.
Breakfast - not bad , i didnt like coffe, But Its probably everywhere same in Germany. But what we didnt like was staff. There were young students, who propably were trained , just out of school,well i can understand, But i was waiting for everything long time, i was always calling them and searching them and also if they came they wasnt much able to help. Easily say they were incapable. And for me like client of 5* hotel was a bit disturbing.
It was quite far from Koln - 30 min by car.
8.0 / 10.0
The room was nice and clean ( very comfortable bed / pillow for good night sleep )Spa was also nice.
I didn’t like Bar restaurant .
We had to wait for our food 3 hours and when it finally arrived to our table it was cold steak ( mine was also medium well not medium rare like I ordered)
After sending back our food they made us new wagyu steak ( waiting time this time was 10 to 15 minutes) finished eating 22:25 - way to late .
10.0 / 10.0
Amazing
10.0 / 10.0
The rooms were amazing. Spacious, the staff is most helpful, the location is a dream.
9.0 / 10.0
The hotel is absolutely gorgeous. The beds are extremely comfortable, and the location is easily accessed even if you do not have a car. We loved our stay.
We had a weird experience the last night that was either electrical or supernatural. Either way, the hotel is not really responsible, but it was strange.
10.0 / 10.0
Fantastic stay in a great royal setting. Very quite area.
Room was comfortable with a nice bathroom.
Breakfast was luxurious with everything, but really everything you wish for.
Loved our stay very much!
More expensive than what we are used to but it was a 50th-anniversary gift so it was a treat to myself :)
10.0 / 10.0
the facilities are excellent and the staff is incredibly kind.
the restaurants were unfortunately fully booked. Therefore, we were unable to have diner in the hotel.
9.0 / 10.0
parking and size
not much
10.0 / 10.0
brilliant staff, all very friendly and welcoming. it’s my second time and will be back again
I loved everything about my stay
10.0 / 10.0
everything
clean
fab decor
fab food
and staff were great
nothing
8.0 / 10.0
The hotel was great!
The junior suite was very small, the coffee machine in the suite didn’t work.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Althoff Grandhotel Schloss Bensberg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Althoff Grandhotel Schloss Bensberg. Enjoy the water!
Is Althoff Grandhotel Schloss Bensberg pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Althoff Grandhotel Schloss Bensberg?
We found 37 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
