Steigenberger Hotel Köln

Thanks a lot

Thanks a lot

Ver nice place

Room was a little small

Front desk staff were super helpful and friendly. Room was nice and the view was perfect.

nothing it was all good

Room size decent. The bed was on the soft side but comfortable. Shower is decent despite issues with its condition. Valet parking was excellent and the gentleman who ran it was extremely friendly, accommodating and useful.

For the price and the sense of grandeur the Steinberger displays on the facade to clientele, it was a little drab, shabby and expensive. Externally, the hotel was very unloved, dirty, especially the grounds, where glass, food waste and in some places someone's underwear were strewn on the grounds. WiFi was a disaster, intermittent in performance overall and on both nights of our stay internet access failed completely for several hours each time. I had to actually read a book 😉 The shower worked well enough but pieces of the shower head were missing and water leaked where it shouldn't, repeating the belief that the hotel aims higher than what is delivered. It just felt so unloved. Breakfast is expensive, avoid it in favour of all the wonderful cafes surrounding the hotel instead.