Hotel in Carcassonne
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided.
Amenities at Mercure Carcassonne La Cité
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Carcassonne
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
Great friendly hotel
Very clean along with nice food
9 / 10Outstanding·May 2026
Staff were welcoming and friendly and let us check in early which was helpful. The restaurant, terrace and garden areas were great.
Rooms need updating. It was great to have a pool in the heat but the pool area needs attention. Glasses were left at the unused bar and along the pool area for two days and the dirty towel basket was never emptied. It could be much improved by keeping it tidy and a few umbrellas or plants to soften it. It was like the staff had forgotten it existed.
8 / 10Excellent·May 2026
Well placed for the old city
Standard room is a bit short of surfaces.
6 / 10Average·Jun 2025
Restaurant and terrace. Location.
Small rooms and noise from car park also regular noise at night.
$$$$
Top rated by guests
8.5Excellent
(1,464 Ratings)
"Great friendly hotel"
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