Hotel in Rotorua
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Urban Lounge Sleepery, SureStay Collection by BW is located in the town center and overlooks Kuirau Geothermal Park. It is a 2-minute walk from the lake. The hostel features an heated outdoor swimming pool and free parking subject to availability.
Amenities at Urban Lounge Sleepery, SureStay Collection by BW
Free WiFi/internet
Free Parking
Pool
Non-smoking
Heating
Kitchen
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Rotorua
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Room was ok, the noise between G5 and G7 is unacceptable. You can here people talk, and worse, you can hear people snore, couch, move in their bed. G5 and G7 are not compatible with a good night's sleep.
Room was ok, the noise between G5 and G7 is unacceptable. You can here people talk, and worse, you can hear people snore, couch, move in their bed. G5 and G7 are not compatible with a good night's sleep.
8 / 10Excellent·Aug 2026
Good room & ensuite - great price.
Had some difficulties getting late check in even though I rung ahead. The duty manager was very helpful, but the guy I called from the lobby phone was not so much. The website advertises an app for key card activation, and I wnt through the process of downloading the app and setting it up, but then found out it isn't working, so that was a bit inconvenient. Room was good, but there was duct tape holding the showerdome on which was a bit strange.
8 / 10Excellent·Aug 2026
The bed was comfy and the towels thick and fluffy. Tea and coffee facilities in the room is always good, thank you. TV was also good.
If you don’t like noise, best to choose somewhere else. There is a bar/ club next door and the music pumps a bit. Room didn’t appear to have any heating except an old bar heater that didn’t do too much. No lift in the building so lugging your case up three flights wasn’t much fun, although as painted on the wall to remind you: “we don’t have a gym, we have stairs!”…….so it had to be good for me, right?!
5 / 10·Jun 2026
No breakfast, but the location is good.
We should have been provided with the exact room we need. It wasn't the one we expected.
$$$$
7.7Good
(1,253 Ratings)
"Very clean and tidy. Friendly staff and warm rooms."
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