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Metro Inns Newcastle

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Metro Inns Newcastle Inn in Newcastle upon Tyne

Metro Inns Newcastle Inn in Newcastle upon Tyne

Metro Inns Newcastle Inn in Newcastle upon Tyne

Metro Inns Newcastle Inn in Newcastle upon Tyne

6.0Average

(1,124 Ratings)

"Such lovely staff who went above and beyond to help us with any queries we asked, even washed and dried our clothing for us. The room was nice and cosy with tea and coffee facilities that could be rep..."

Verified guest

Don't miss out! Price and availability may change

6.0 / 10.0

Average(1,124 Ratings)

Inn in Newcastle upon Tyne

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this inn

With free parking for resident guests and a 24-hour front desk, Metro Inns Newcastle offers budget rooms with free Wi-Fi.

Amenities at Metro Inns Newcastle

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.0Average

(1,124 Ratings)

"Such lovely staff who went above and beyond to help us with any queries we asked, even washed and dried our clothing for us. The room was nice and cosy with tea and coffee facilities that could be rep..."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.0 / 10.0

Average(1,124 Ratings)

Inn in Newcastle upon Tyne

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

About this inn

With free parking for resident guests and a 24-hour front desk, Metro Inns Newcastle offers budget rooms with free Wi-Fi.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

TV

Wheelchair accessible

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.0 / 10.0

Average(1,124 Ratings)

100% verified reviews

5.0 / 10.0

Although it’s a really nice place, it’s somewhere that after my recent stay, I don’t think I’d rush to book again

Very friendly staff on the front desk

The possibility there may have been bed bugs that weren’t spotted in the room I’ve stayed in, as I’ve came out in rashes and have spots that look to be bed bug bites

6.0 / 10.0

Good for a short stay

Have stayed here previously, and there are some things that I liked better the second time around as well as making use of the facilities I hadn't used before. The mattress was a lot nicer to lie on, room was warm upon entering, and it was easy to locate with the toilets and showers nearby. I tried the shower and was pleasantly surprised with the pressure and the quick change in temperature.

My only complaints would be that my sink wasn't the cleanest - last time I found some type of chicken in and this time it looked more like a piece of cabbage(?) so some special attention to the drain plugs would be good. Not necessarily a complaint, but the tuck shop is cash only and the breakroom for tea and coffee, as there isn't a kettle in the room, is pretty small.

9.0 / 10.0

Excellent

The room was lovely and clean shared bathroom that was clean as well the staff was nice

The location not great if using public transport

5.0 / 10.0

Great budget stay, wonderful staff

Really welcoming lovely staff, reception open 24 hours, the room was very clean. Plenty of toilets and showers are available. Markedly cheapest place to stay in the area. Free parking and close to amenities.

Very basic room. However, given the price, this is understandable. Strong smell of cigarette smoke in the hallway despite no smoking signs everywhere. Quite noisy during the night but it was a Saturday night.

10.0 / 10.0

Lovely staff, lovely facilities!

Such lovely staff who went above and beyond to help us with any queries we asked, even washed and dried our clothing for us. The room was nice and cosy with tea and coffee facilities that could be replenished at anytime upon asking. There was also a guest kitchen where we could store and make our own food which I found was very helpful and had never seen in any other hotels.

1.0 / 10.0

Wouldn't stay again

Bed comfy

Showers dirty, Toilets dirty shared kitchen dirty, nosey as hell during nights other guests in and out of room.

4.0 / 10.0

You get what you pay fir

Cheap price

Very basic. Poorly maintained. Mattress very uncomfortable

6.0 / 10.0

cheap and cheerful

easy location, free parking and fast wifi which was also free

not having toilet and shower inside the room

5.0 / 10.0

Good for a night, if you're looking for luxury, choose elsewhere!

The location is good and an easy walk from the nearest Metro station/retail park that hosts several stores and restaurants/coffee shops. The check in process was fairly simple as ours was pre-paid and I found the staff to be very pleasant. There is a small shop that you can buy essentials and snacks from behind the reception, even though we didn't use this, it's good to know it's there (and the prices are clearly displayed). We received a welcome paper when we arrived which had the passwords on and other information which was very helpful. It's not something that I 'like' or 'dislike' but the rooms use real keys that you need to hand into reception when you leave for whatever reason because if you lose it, it's a £10.00 replacement. The TV worked.

The layout of the inn is confusing and there are no lifts but you get used to it when you remember where your room is - the signs don't seem to be on the same wall where they're pointing. We knew this already but there are no toilets or showers in the rooms so you will need to venture out into the hallway if you find yourself needing to go in the middle of the night. Our room wasn't the cleanest and the bed wasn't the most comfortable, we found we had to put the duvet from the top bunk onto the mattress before lying down because it really felt like you were lying on bones. There was also a piece of chicken or just... something in our plug, so it definitely needs to be cleaned better. Everything else was fairly decent - but there is no tea making facilities in the room so you will need to go to the shared kitchen that is well equipped with an air fryer/hob/microwave/kettle.

1.0 / 10.0

0 out of 10

There was bed bugs I may bed ithe room was disgusting and dirty never ever staying there again

Not clean at all

1.0 / 10.0

Bug hotel

Not much

Well next days i was covered in bites from bed bugs 🐛. So definitely they need to focus on the hygiene can't treat stuff like that. Not expecting 5 star but it's all about hygiene....

7.0 / 10.0

Good basic hotel. But owners need to do more maintenance.

Great area, amazing staff. Seemed safe for my 2 kids. Great price. Really handy. I would stay again. It's a good basic hotel experience. I would still stay again as its such a good price for the area.

The toilet cubicles are too worn out. I get that it's a good price. But fix the broken lights in the hall and put new sinks in the toilets. The cracked sinks are pretty unhygienic.

4.0 / 10.0

Better places to stay

Close to shops and transport to town

Memeber of staff on desk very rude just given room no. With no directions and told that I would be thrown out if I smoked which I don’t. Also not told where toilets or showers were had to find them myself

1.0 / 10.0

Won’t ever be going again

Cost for the night was cheaper

Everything basically

6.0 / 10.0

Friendly staff and clean

Ample parking and affordable for the price

Some furniture and doors need replacing. Renovation needed but for the price point it’s ok.

10.0 / 10.0

Perfect

It was easy the staff was brilliant and very very welcoming x

It was brilliant

5.0 / 10.0

Very amenable staff made a big difference.

The staff were exceptional. I was staying overnight for the Great North Run and the receptionist showed me to book in an hour early, leave my car in the car park for the duration of the run and then use a shower after the run. Very much appreciated.

The rooms are very basic (but served my purpose), some areas in the toilets and showers were very dusty (e.g. extractor fans and tops of the hand dryers) and a couple of the hot taps were permanently running albeit at a slow rate but very wasteful.

3.0 / 10.0

Ok

Value for money

Shower gel container empty Chewing gum in bed

8.0 / 10.0

Would return

Location was great. Staff were lovely. Rooms clean and excellent value for money.

Nothing

2.0 / 10.0

Terrible

Room smelt amazing beds were clean

Couldn't lock the window and people were running up and down until about 5am and staff didn't do anything

2.0 / 10.0

Disaster

Staff very good

- everything else not great at all - drunken guests outside all night like a street gang. Rooms cramped and small. Whole hotel smelled of cannabis. Very noisy location to road. Too hot - list is endless

5.0 / 10.0

The place was noisy , never like shared toilets and bathrooms

Location is close to the city centre , the towels were clean , parking

Other residents from other rooms were making noise , some left the toilet dirty , I didn’t like shared toilets and bathrooms ,the rooms are too small

3.0 / 10.0

Not great.

Nothing really

Everything really

10.0 / 10.0

Enjoyed my stay. But I don’t like shared bathrooms and tilted

Kitchen provided was a bonus. We were able to prepare our own meals . Saving on costs of takeaways

Shared bathroom

5.0 / 10.0

Served a purpose - no frills budget over night stay

Location

Shared toilet - no soap and needs updating

7.0 / 10.0

Basic accommodation and good value for money.

Location and price

8.0 / 10.0

Enjoyable as usual

Friendly and helpful staff

Having to go out for breakfast

1.0 / 10.0

Didnt stay we want a refund

Didn't like anything had bed bugs very disgusting I want a refund had to sleep in our car

Didn't like anything had bed bugs very disgusting I want a refund had to sleep in our car

1.0 / 10.0

O

Nothing

Cheeky staff

8.0 / 10.0

We came up for the Rugby weekend and would use again in future.

Property was close enough to the bus stop. The metro station was a small walk but makes getting in and out of Newcastle City Centre easy enough if you have no walking problems.

I didn’t like the toilets and showers being away from my room down the corridor. I’ve got problems personally with my toilet needs so could have done with being just a little closer.

10.0 / 10.0

Fantastic, definitely staying here again

It was extremely clean and the stuff was super friendly

It was cleaner than any Travelodge or Premier Inn I’ve ever stayed in

1.0 / 10.0

Wouldn’t recommend staying with kids. Feels unsafe and it’s manky

Staff were nice

Place was filthy and felt unsafe

7.0 / 10.0

Was a enjoyable weekend in Newcastle .

Location ok had good bus service which was very regular

5.0 / 10.0

Alright for just one night and not spending much time in room

The staff where fantastic and helped with any questions, the hotel was easy to find and was close by to buses to get to the town centre, rooms where clean with fresh towels to use

The worst thing was the beds, the mattress was basic and next to nothing where you could feel every spring, also the pillows was very flat so struggled to sleep. Tv signal was also poor and kept cutting off.

8.0 / 10.0

Good value for money

Good location Comfortable and clean beds / room

Fire alarm went off Doors are noisy Sharedtoilets

6.0 / 10.0

Cool but Dont Expect much !!🤘

nice Staff friendly

im not a big fan of the shared showers and toilets.!! and should be abit cheaper with these conditions in my opinion 👍

7.0 / 10.0

It was okay, can be better.

The room arrangements, I was able to stay with my kids in thesame room on different beds.

Toilets and bathrooms

1.0 / 10.0

Very poor, I wouldn't wish this on anyone

Nothing

Very poor hotel, firstly the door didn't unlock, then walking into the room the bed sheets were on the floor not made so had to make ourself only to find bugs in the bedding, and to top it off the mattress may aswell be a bag of spring as I actually couldn't sleep and being laid there all night I have indents in my skin from the springs it was that bad

2.0 / 10.0

I was very disappointed with the whole situation from staff support to the room. I will never patronise it again nor rec

Nothing

The rooms are not the way it appears online. Smelly

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