Metro Inns Newcastle





6.0Average
(1,090 Ratings)
"It is great for the price and the staff are a mazing booing soon again"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Kitchen and more
With free parking for resident guests and a 24-hour front desk, Metro Inns Newcastle offers budget rooms with free Wi-Fi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Kitchen
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Smoking allowed
$$$$
6.0Average
(1,090 Ratings)
"It is great for the price and the staff are a mazing booing soon again"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Location is good, near shops, metro train station for access to airport and city centre. Many food establishments nearby.
Toilets and shower sharing is not very good. The self cleaning pods are aged and not very good.
Also a few rooms had young men running around the corridors shouting and laughing and settling the smoke alarm off which affects all rooms. This was reported but only women staff were present and failed to act on this behaviour. The room was cold when we arrived, no pre heating.
1.0 / 10.0
nothing
stunk, came home and everything i brought with me was left with a horrible stench
2.0 / 10.0
Location to Airport
Sofa in enterence
It was cheap but expected a higher standard.
Bleeping of smoke detector outside room all night. Dirty showers.
Noise of other guests at 2.45am
Guest next door smoking cannabis
Surfaces above heaters had melted
Rooms either v hot or very cold
Draft and noise from traffic through windows
Air lock in toilet pipes so everytime somebody flushed a toilet it woke us up.
1.0 / 10.0
Not clean at all. Nothing like what was advertised.
It was filthy. Awful smell in the bedrooms. The bed had a stain on it and the security lock on the window was broken, not to mention it was freezing in there!
10.0 / 10.0
It is great for the price and the staff are a mazing booing soon again
They was nothing I didn't like
10.0 / 10.0
Friendly, helpful staff, easy to get to and from town, comfy room.
8.0 / 10.0
Rooms staff
No toilet in room
8.0 / 10.0
Clean an good value for money big rooms
Nothing I’ve stayed here several
Weeks working down here so even better value
5.0 / 10.0
Good money for night stay
Common bathroom and toilets not clean, smaller rooms
5.0 / 10.0
Very friendly staff on the front desk
The possibility there may have been bed bugs that weren’t spotted in the room I’ve stayed in, as I’ve came out in rashes and have spots that look to be bed bug bites
6.0 / 10.0
Have stayed here previously, and there are some things that I liked better the second time around as well as making use of the facilities I hadn't used before. The mattress was a lot nicer to lie on, room was warm upon entering, and it was easy to locate with the toilets and showers nearby. I tried the shower and was pleasantly surprised with the pressure and the quick change in temperature.
My only complaints would be that my sink wasn't the cleanest - last time I found some type of chicken in and this time it looked more like a piece of cabbage(?) so some special attention to the drain plugs would be good. Not necessarily a complaint, but the tuck shop is cash only and the breakroom for tea and coffee, as there isn't a kettle in the room, is pretty small.
9.0 / 10.0
The room was lovely and clean shared bathroom that was clean as well the staff was nice
The location not great if using public transport
5.0 / 10.0
Really welcoming lovely staff, reception open 24 hours, the room was very clean.
Plenty of toilets and showers are available.
Markedly cheapest place to stay in the area. Free parking and close to amenities.
Very basic room. However, given the price, this is understandable. Strong smell of cigarette smoke in the hallway despite no smoking signs everywhere. Quite noisy during the night but it was a Saturday night.
10.0 / 10.0
Such lovely staff who went above and beyond to help us with any queries we asked, even washed and dried our clothing for us. The room was nice and cosy with tea and coffee facilities that could be replenished at anytime upon asking. There was also a guest kitchen where we could store and make our own food which I found was very helpful and had never seen in any other hotels.
1.0 / 10.0
Bed comfy
Showers dirty, Toilets dirty shared kitchen dirty, nosey as hell during nights other guests in and out of room.
4.0 / 10.0
Cheap price
Very basic. Poorly maintained. Mattress very uncomfortable
6.0 / 10.0
easy location, free parking and fast wifi which was also free
not having toilet and shower inside the room
5.0 / 10.0
The location is good and an easy walk from the nearest Metro station/retail park that hosts several stores and restaurants/coffee shops. The check in process was fairly simple as ours was pre-paid and I found the staff to be very pleasant. There is a small shop that you can buy essentials and snacks from behind the reception, even though we didn't use this, it's good to know it's there (and the prices are clearly displayed). We received a welcome paper when we arrived which had the passwords on and other information which was very helpful. It's not something that I 'like' or 'dislike' but the rooms use real keys that you need to hand into reception when you leave for whatever reason because if you lose it, it's a £10.00 replacement. The TV worked.
The layout of the inn is confusing and there are no lifts but you get used to it when you remember where your room is - the signs don't seem to be on the same wall where they're pointing. We knew this already but there are no toilets or showers in the rooms so you will need to venture out into the hallway if you find yourself needing to go in the middle of the night. Our room wasn't the cleanest and the bed wasn't the most comfortable, we found we had to put the duvet from the top bunk onto the mattress before lying down because it really felt like you were lying on bones. There was also a piece of chicken or just... something in our plug, so it definitely needs to be cleaned better. Everything else was fairly decent - but there is no tea making facilities in the room so you will need to go to the shared kitchen that is well equipped with an air fryer/hob/microwave/kettle.
1.0 / 10.0
There was bed bugs I may bed ithe room was disgusting and dirty never ever staying there again
Not clean at all
1.0 / 10.0
Not much
Well next days i was covered in bites from bed bugs 🐛. So definitely they need to focus on the hygiene can't treat stuff like that. Not expecting 5 star but it's all about hygiene....
7.0 / 10.0
Great area, amazing staff. Seemed safe for my 2 kids. Great price. Really handy. I would stay again. It's a good basic hotel experience. I would still stay again as its such a good price for the area.
The toilet cubicles are too worn out. I get that it's a good price. But fix the broken lights in the hall and put new sinks in the toilets. The cracked sinks are pretty unhygienic.
4.0 / 10.0
Close to shops and transport to town
Memeber of staff on desk very rude just given room no. With no directions and told that I would be thrown out if I smoked which I don’t. Also not told where toilets or showers were had to find them myself
1.0 / 10.0
Cost for the night was cheaper
Everything basically
6.0 / 10.0
Ample parking and affordable for the price
Some furniture and doors need replacing. Renovation needed but for the price point it’s ok.
5.0 / 10.0
The staff were exceptional. I was staying overnight for the Great North Run and the receptionist showed me to book in an hour early, leave my car in the car park for the duration of the run and then use a shower after the run. Very much appreciated.
The rooms are very basic (but served my purpose), some areas in the toilets and showers were very dusty (e.g. extractor fans and tops of the hand dryers) and a couple of the hot taps were permanently running albeit at a slow rate but very wasteful.
10.0 / 10.0
It was easy the staff was brilliant and very very welcoming x
It was brilliant
3.0 / 10.0
Value for money
Shower gel container empty
Chewing gum in bed
8.0 / 10.0
Location was great. Staff were lovely. Rooms clean and excellent value for money.
Nothing
2.0 / 10.0
Room smelt amazing beds were clean
Couldn't lock the window and people were running up and down until about 5am and staff didn't do anything
2.0 / 10.0
Staff very good
- everything else not great at all - drunken guests outside all night like a street gang. Rooms cramped and small.
Whole hotel smelled of cannabis.
Very noisy location to road.
Too hot - list is endless
5.0 / 10.0
Location is close to the city centre , the towels were clean , parking
Other residents from other rooms were making noise , some left the toilet dirty , I didn’t like shared toilets and bathrooms ,the rooms are too small
3.0 / 10.0
Nothing really
Everything really
10.0 / 10.0
Kitchen provided was a bonus. We were able to prepare our own meals . Saving on costs of takeaways
Shared bathroom
5.0 / 10.0
Location
Shared toilet - no soap and needs updating
7.0 / 10.0
Location and price
8.0 / 10.0
Friendly and helpful staff
Having to go out for breakfast
1.0 / 10.0
Didn't like anything had bed bugs very disgusting I want a refund had to sleep in our car
Didn't like anything had bed bugs very disgusting I want a refund had to sleep in our car
1.0 / 10.0
Nothing
Cheeky staff
8.0 / 10.0
Property was close enough to the bus stop. The metro station was a small walk but makes getting in and out of Newcastle City Centre easy enough if you have no walking problems.
I didn’t like the toilets and showers being away from my room down the corridor. I’ve got problems personally with my toilet needs so could have done with being just a little closer.
FAQs
Is parking included with this inn?
Parking is not specified as an available amenity at Metro Inns Newcastle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Metro Inns Newcastle pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Metro Inns Newcastle?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
