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Passage House Hotel

Day, Natural landscape, Bird's eye view, River view

Property building

Bedroom

Bathroom

On site, Pool view, Swimming pool, Swimming pool

7.5Good

(778 Ratings)

"Great location and friendly"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(778 Ratings)

Hotel in Newton Abbot

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

About this hotel

Positioned on the northern bank of the River Teign, the Passage House Hotel is less than 1 mile from Newton Abbot Racecourse. With an on-site 18th-century inn, this hotel features beautiful views across the mouth of the estuary.

Amenities at Passage House Hotel

Pool

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Newton Abbot

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(778 Ratings)

"Great location and friendly"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(778 Ratings)

Hotel in Newton Abbot

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Internet / Wifi and more

Map of Newton Abbot

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

About this hotel

Positioned on the northern bank of the River Teign, the Passage House Hotel is less than 1 mile from Newton Abbot Racecourse. With an on-site 18th-century inn, this hotel features beautiful views across the mouth of the estuary.

Amenities

Pool

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(778 Ratings)

100% verified reviews

7.0 / 10.0

Nice stay, breakfast lovely, staff helpful and polite. Hotel will be lovely when they finish renovating

Nice quiet location. Next to lovely pub. Near to town. Put in an apartment as they are updating the rooms in the main building, so we had extra room which was nice.

Property being renovated at present. So room is dated but still ok

6.0 / 10.0

What I expected. If rooms get updated will be great!

I liked the location and I am local to the hotel, we decided stay the night after an event so we kind of knew the standard to expect. The rooms are dated but acceptable. The location is nice for local amenities and a walk around the estuary and marsh. The food in the pub is good and our breakfast in the morning was fantastic.

Cleanliness I would say was ok and you could tell it had been cleaned but there was some hairs around the sink and bath. The charity ball we attended at the hotel was good but the food served was not great it reminded me of school dinners and the veg was really hard as if it had been dipped in hot water and then served. However we all did love the dessert (not sure if made or just bought in).

6.0 / 10.0

Overall it was pleasant

Location was great and staff were friendly

Cleanliness of the room. Bed sheets can see were clean BUT it still had what looked like pubic hair on the duvet which we had to brush off. In the corner of the room above wardrobe, had thick cobwebs and a spider. Also the bin had not been emptied properly. Breakfast was tasty, but the scrambled egg coming in a dome shape was strange, probably just a personal preference and it would be good if it came out with toast rather than doing it yourself, which got timed wrong and toast was cold!

9.0 / 10.0

Perfect for what I needed

All of the staff were pleasant and helpful, particularly the lady serving breakfast.

The hotel was very quiet and yet I was given a room (5) with no view whatsoever and in a different building to the main reception and restaurant.

10.0 / 10.0

Ideal location for us, staff friendly and helpful

Great location and friendly

Nothing

9.0 / 10.0

What a view...!!!!!

Staff, very pleasant.. Place was clean. Breakfast was very good 👍 Tea / coffee in room good.

Picky,, maybe.!!! Bedroom was a little tired. Bathroom , the same..... But that's all 😊

1.0 / 10.0

RUDE STAFF MEMBERS (SARAH), RUN DOWN HOTEL WITH A STAGNANT SMELL

Nothing

Really rude staff members. The manager, Sarah, is extremely rude with a terrible attitude. Run down property with a stagnant smell.

9.0 / 10.0

Nice accommodation in lovely setting

Comfortable accommodation in a quiet and pleasant environment.

6.0 / 10.0

Average…expected better, especially breakfast.

Setting, friendly staff

Renovations, breakfast rather minimal in terms of choice…no fresh fruit, no muesli, no Greek style yoghurt, coffee machine basic, bar had only one malt whiskey and no Guinness. Bit run-down. Should have been cheaper for renovation time.

2.0 / 10.0

Booked for two nights but only stayed for one night , no cleaning service done on that day

Good location

We were in a block away from main hotel very dull and needed update

3.0 / 10.0

Would not go back. Really needs some TLC and updating.

Good location and views.

Carpet was disgusting, and we did not have any room keys as the machine was broken, everytime we wanted to get back into the room we had to go to reception to get let in. really annoying.

10.0 / 10.0

Amazing stay

The balcony, the view, the bed, the bath

Nothing

5.0 / 10.0

It was ok as a last minute booking for our stay.

The location was quite good.

The rooms were dated. The bedding had stains on. There was no toiletries available. Just the foam wash by the sink and the 2 in 1 gel (as it said on the dispenser) on the wall by the bath Tub. This was disappointing and we couldn't risk washing hair with it not knowing what we are putting in our hair (normal body wash or shampoo). So, wasn't impressed with that. Blinds were broken and missing so, weren't shutting properly. All in all, the rooms need modernisation. We had dinner in the restaurant. I was ok. Not the best. The menu is very limited. we ordered the bread board and the olive oil and balsamic vinegar dip was literally a big bowl of olive oil. That was disappointing! Chicken wings were too dry. Chicken goujons were over cooked and were too hard for the little one to eat. I regretted having dinner there. Would have been better to order takeaway instead of that.

7.0 / 10.0

Enjoyed our stay would return again when we have another race day.

Lovely shower. Room very comfortable and warm. Bed was so good, nice pillows, very comfy. Glad that pets are not allowed as my last stay in a different hotel resulted in flea bites. Good facilities, hair dryer, iron and board, fan, nice T.V., kettle and tea bags etc. Lots of storage and hangers. Lots of parking spaces, we arrived early as we were going to the racecourse and the friendly receptionist allowed us to park early as we wanted to walk.

The security of South Lodge is very poor. Anyone can walk through the front door and into the room corridors day and night. Wouldn't have felt safe leaving the room if needed to at night.

8.0 / 10.0

I would stay again if it was updated

It was friendly and accessible to where we needed to go

It was very outdated and neglected

7.0 / 10.0

Great place. Nice location. Well pricrd

Breakfast was great, but a little on the cool side, only just warm. Would have been nice to have power outlets near the bed - very few outlets at all and given we all have things that need charging or powering, extra and better located power points would be high on my refurb list. Otherwise great place to stay and walk yet be close to town.

See above re power points

8.0 / 10.0

We enjoyed our stay in this lovely location on the Teign estuary.

Lovely quiet setting overlooking the river, friendly staff and comfortable room.

Rather dated and tired decor in our room. No USB charging slots.

8.0 / 10.0

Stunning location

Very comfortable huge bed and stunning view

Slightly disappointed with cost of full English breakfast for what was received

4.0 / 10.0

It was fine but wouldn’t stay again

Hotel very tired and could do with an upgrade.

8.0 / 10.0

Beautiful surroundings great breakfast and close to everything

Perfect location breakfast was lovely room tidy and clean great swimming pool and and a few machines to exercise on

Thought it was a bit pricey but the view was stunning

8.0 / 10.0

We loved it and slept very well in a super comfortable bed

Comfortable and friendly

Could do with new tvs in the room

4.0 / 10.0

Probably good when it opened , needs updating throughout

Easy parking Breakfast food was served hot and cooked well

Needs updating , carpets , bathroom fittings , bathroom tiles , paintwork all needs attention Breakfast cereal bowls and plates were all chipped Very tired building

6.0 / 10.0

Visiting Family for weekend

Location visiting family

Bedroom looking tired and in need of refurbishment considering the price Good breakfast but hotel tired

8.0 / 10.0

Hotel was excellent location for my weekend plans

The bed was very comfortable The breakfast was excellent Riverside location was excellent

Thought bathroom was a little tired looking

4.0 / 10.0

Relaxing but wouldn’t choose to come back

That it had a swimmingpool and sauna

The food The state of the place ie it’s starting to look a bit run down

5.0 / 10.0

Nice location for a short stay, good breakfast, friendly efficient staff. Main hotel Ok, room tatty

Good location and friendly staff, breakfast good although buffet selection was limited. Plenty of parking and nice pub nearby the river.

General cleanliness around the hotel and particularly in the room (50 North Lodge) with what appeared to be a blood stained carpet and other stains, visible dust around edges of carpet. Room was functional but looked tired and unclean.

9.0 / 10.0

Another comfortable long weekend stay

Wonderful location and fab views over the estuary

A little dated in places and could do with a makeover

5.0 / 10.0

For the money we paid for one night was not value for money. And disappointed that tge basics were

I liked my room which was spacious. I liked the Inn where we ate a meal overlooking the estuary.

That there was no information in our room about the hotel. Ie spa information, dining options and other facilities available. I didn't like the stains on the mattress. Breakfast it took 20 mins for our order to be taken and that was after my husband approached a member of staff to do this. After seeing other customers being seated after us having their orders taken before us.

7.0 / 10.0

Comfortable but basic

Nice view of estuary & could bring the dog (for £20!)

Basic accommodation, comfortable & clean but slightly in need of renovation (carpets moth bare). I’m not sure charge for dog was justifiable

4.0 / 10.0

It was a great shame, the property had great potential but turned out to be very disappointing.

It was in a very good location and was in a very pretty spot beside an estuary with lovely views. The apartment was well equipped and clean.

The information found in the property indicated that it was a time share which we were not aware of when booking. We thought it was owned by the hotel. The furnishings and fittings in the apartment were very tired and in need of updating. The extractor fan in one of the bathrooms did not work and there was no opening window in the room. The water coming from all cold taps in the kitchen and bathrooms ran warm so there was hot water coming from the hot taps and warm water from the cold ones which was very concerning and is a health hazard. We decided not to drink the water from the cold taps and purchased bottled water for this purpose.

7.0 / 10.0

It was an average stay for a premium price

It was quiet and clean. Room was well furnished with sofa, 2 chairs, desk and bed.

There is no sign on the road to say that the building is the Hotel. It’s easily confused with the Inn at the bottom of the road which has the same name. Needs modernisation.

2.0 / 10.0

Terrible hotel run down

view

dirty, thread bare carpets, only soap in bathroom which had mould. Way over priced and not good value for money. All 3 rooms were the same poor quality. Will not return ever.

9.0 / 10.0

Fantastic

All well at a lovely location with wonderful staff.

Nothing really

10.0 / 10.0

Wonderful

Beautiful views, spacious rooms, felt like home from home.

Nothing.

7.0 / 10.0

Good

Exelent location breakfast good

Bathroom a bit dated

8.0 / 10.0

Peaceful and restful.

Clean and the apartment we stayed in was spacious. Excellent facilities. Helpful staff.

The swimming pool could be bigger. There could also be entertainment in the evenings

8.0 / 10.0

Good hotel

Views as location

Needs some Tlc in places

9.0 / 10.0

Really good!

Plenty of parking spaces, delicious breakfast and also a cold buffet to choose from. The staff were helpful, water in the swimming pool was warm enough.

People who booked just above our room were waking up at 6 am every morning, walking up and down, the problem is their floor was creaking really badly. Other than that, nothing to complain about.

4.0 / 10.0

Disappointed

Location

Dated and tired decor, heavy, old and poor quality quilts, black mould in the bathroom, damp patch on bathroom ceiling, plastic shower curtain instead of glass, no electrical sockets near bed. (We needed to plug a sleep apnoea device in), confusing water system in bathroom (a notice would have helped) and numerous other irritating problems.

4.0 / 10.0

We came looking forward to a good hotel break, but went home very disappointed

Breakfast choice. Parking. Dining areas

Room was tired and needed money spent on upgrade. Carpet seemed only swept where no chair etc was in the way. Cobweb in bathroom. Shower poor operation controls. Fan had broken wire guard and top control, a danger for children etc. as fingers can be poked through side gaps. Insufficient window opening for cool air. No hotel fact sheets at all to show facilities, restaurant times, local tourist attractions, _ why no information in the room at all ???

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