Novotel Antwerpen - Ekeren





7.3Good
(913 Ratings)
"Nice and clean Facilty, excellent staff"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Novotel lies in Antwerpen's harbor and offers rooms and free on-site parking with Tesla Superchargers. It benefits from an outdoor swimming pool, a fitness area, à la carte Brasserie, and a garden with a terrace.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.3Good
(913 Ratings)
"Nice and clean Facilty, excellent staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Nice and clean Facilty, excellent staff
None
5.0 / 10.0
Food expensive asked if I wanted 2 fish or one I said 1 fish didn't realise I was getting half a fish
6.0 / 10.0
Good location
Limited breakfast
3.0 / 10.0
Check in was easy and fast
I spent 3 nights with my family. My room was not clean even once. No change of towels,I had to refuse sleeping there and a new room was giving to us only on our last night. It was a nightmare staying in this hotel.
6.0 / 10.0
Room size and the cleanliness and the staff
Smart TV wasnt working
Room was not as warm as I would have preferred.
4.0 / 10.0
The reception and bar area have a cozy atmosphere, and the bar has a good selection. The city center is easily accessible by public transportation from the hotel.
We stayed with one child, who slept on a pull-out sofa. The room furnishings felt somewhat dated, which would still have been acceptable from an aesthetic point of view; however, the pull-out sofa moved in every part and creaked loudly at even the slightest movement, making it impossible for any of us to rest properly. Upon arrival, the thermostat was set to 15°C, and the room was uncomfortably cold. Even later the room never warmed up to a comfortable temperature. The water temperature was also set very low; even at the hottest setting it was only lukewarm, which did not help with warming up. The duvets were thin, summer-weight duvets. The breakfast area is small and therefore crowded. The selection is limited and rather boring.
6.0 / 10.0
Nice staff, nice breakfast
The warm water was gone after 5 minutes, plus the heating didn’t work properly. It was cold and even the blankets were thin, summer blankets.
The beds were uncomfortable and creaking.
1.0 / 10.0
The room was to cold, the. Staff knew about the issues… but nothing done
3.0 / 10.0
Location for work
Fridge left on the floor not working
Invoiced me to much invoice does reflect what I was debited
Room not cleaned coffee area not cleaned
6.0 / 10.0
Staff were friendly
Room smelt of cigarettes.
Restaurant was understaffed and so busy i couldn't get dinner.
8.0 / 10.0
Very nice hotel with beautiful and child friendly lobby area
The restaurant was closed saturday noon , which was in the description but missed it
7.0 / 10.0
Super fast check in and comfortable rooms including the bed.
Quiet dated and rooms should be a little more cleaner and made to smell “fresher”.
4.0 / 10.0
Is ok
Nothing
8.0 / 10.0
Very spacious and comfortable room
Swimming pool, although sadly the weather wasn’t ideal for outdoor activities
Plenty of parking
Very friendly staff
Location wasn’t great, not a lot within easy walking distance
1.0 / 10.0
I can honestly say...nothing
I don't think I have ever left a negative review for a hotel before but honestly, this was the worse stay I have ever had. We travelled around Belgium staying in a different hotel every night and the budget 1 star was better than this! Room was dirty with coffee marks up walls and doors and what appeared to be nail varnish all over the desk and carpet. pool closed earlier even though I had asked a few hours previous (very disappointed child). The worst part, though, was the horrendous smell of sewer coming from the vent! We complained and they offered to move us but that room was exactly the same and it was honestly horrible! I sprayed perfume on the pillows so we could actually fall asleep. Then when I wake smelling feases all night I say, let's shower and to my horror no hot water.... I mean zero hot water! This is not in any way a 4 star.
3.0 / 10.0
No hot water
8.0 / 10.0
I like that there’s a swimming pool and spacious bedroom
The swimming pool water wasn’t that clean and the female Asian looking receptionist wasn’t friendly at all. It seems like she’s always annoyed when guests ask her for something or even during check out.
2.0 / 10.0
Staff was helpful
Really old hotel, needs renovation asap. If it will help. Building is really old. Territory not nice.
5.0 / 10.0
Friendly staff and modern hotel
No free space next to the pool as people were there all the time and no extra beds. The air condition was on all the time even when I turned it off and it was cold. Someone maybe the hotel cover the air condition vent with some foil and tape
1.0 / 10.0
Their dirty facilities and washrooms and bed and floor
I even took video evidence
10.0 / 10.0
Room was very clean, reception staff friendly and good quality for breakfast.
7.0 / 10.0
It was in a location that was easy to access with parking
Restaurant was closed.
Front desk staff ignored our arrival for 20mins before telling us that the computer was down. Then took another 30mins to help us.
10.0 / 10.0
Nice hotel outside of the city and got free parking.
9.0 / 10.0
Nice breakfast and wide range of choices. Very nice room and it was big enough to have all the three of us. Will get there again when I visit Antwerpen.
It's a little far from the city center, so you need to account for that.
6.0 / 10.0
The staff were polite, helpful and courteous. The facility has a safe car park and a decent swimming pool.
The lift needs a bit of modern touch...But, this is not a real issue
9.0 / 10.0
the reception staff gave us a warm welcome and provided all the information we needed. The room was lovely. The breakfast was excellent.
9.0 / 10.0
Facilities and comfortable
Very far and nothing is near even the taxi
Also no supermarket near by and expensive
8.0 / 10.0
was a nice stay with nice staff and clean pool.
6.0 / 10.0
All was as expected. Nothing fancy, but it served the purpose.
7.0 / 10.0
Kids friendly
It needs some renovations. The staircase carpet is run down. The pool is loosing tiles and the ladder was loose.
7.0 / 10.0
Good value foe money ad not too far from town
Found half a bottle of wine and some documents in room when checking in, on last morning couldn't use swimming pool as someone ripped tiles off and nobody seemed to care much about it.
1.0 / 10.0
The guy at the check-out, he was very nice. Finding nice people like him at the check-in would have help to accept better the mediocrity of the experience.
A good welcome does it all! Unfortunately this was not what we had. The man at the reception at the arrival, Jaoaud, was not able to welcome us in a good way, very rude, not smiling, unpolite. We arrived around 8pm, he was sitting at the desk, without a welcome he ask for passport, gave a document to sign and passed me the POS to pay, all this without saying a word. When a saw that he was charging a different amount that I reserved, I asked the reason, he rudely replied saying it was normal, that that was the price. To be honest I did not liked his reaction therefore I asked to speak to a manager or manager in duty. With the same unpolite manners he told me to call myself the manager, to stay and pay otherwise to leave the hotel. I was shocked, this are not the manner. He was ungry, not a nice situation at all. And the worst thing is that no manager was there. I went to the bar and spoke to a girl and a guy, the were nice and gentle, they also offer us a drink to help forget what happened. We were travelling with 2 kids so we decided to stay otherwise we would have gone. Very bad experience!!!
9.0 / 10.0
The room and breakfast was okay .
A hotel outside the emission zone.
There was only one ladder in the deep end of the swimmingpool.
Would be nice with one in the lower end for the kids.
8.0 / 10.0
Friendly, clean, functional.
No restaurant on Sunday.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Antwerpen - Ekeren. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Antwerpen - Ekeren. Enjoy the water!
Is Novotel Antwerpen - Ekeren pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Antwerpen - Ekeren?
We found 29 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and pool.
