Caravan Willerby Rio

Had everything needed for a comfortable stay..

Perfect location for Polperro and Looe

N/a

It was a nice clean caravan. Beds comfortable and nice surroundings. A good base to explore the area. Games and Dvds available to.

A few more utensils eg cheese grater and trays would of been great and a freezer draw. However we knew it was only a fridge which was no problem though.

We liked Looe which was close to the site and the staff on site were lovely and friendly. Also liked the big field at the side to exercise the dog

The caravan was dated. Seating and rug needed cleaning. The kitchen tap was constantly dripping and you couldn't turn it off. The toilet seat was loose. The shower screen and plug hole were dirty and the shower temperature was hard to regulate, so you either got scalding or freezing water. The toaster didn't work and the PAT test was nearly 2 years out of date. Saw ants in the bedrooms and on the worktops. Also, 2 days after payment was made and I couldn't cancel the holiday, the owner informed me that I couldn't leave my dog in the caravan alone and even asked me for the breed. The caravan was advertised as dog friendly otherwise I wouldn't have booked it. My dog goes on every holiday with us and there's never been a problem with leaving him in any accommodation, but frankly after this owner messaged me and said that it was really upsetting. It was too hot to take my dog everywhere with us, so we ended up staying on site for 3 days just because of this 'rule' the owner sprang on us. My holiday, in effect, was not a holiday because we stayed inside playing Monopoly for the majority of the time we were there and even left one day early, on the Friday morning, because we'd had enough. I would never, ever, book this caravan again. I would suggest that the owner does not advertise this caravan as dog friendly in the future because they clearly don't want them in it and that repairs are carried out. To conclude, at the foot of the caravan steps there was some sort of separate wooden step covering something and it was unstable, making going in and out of the caravan tricky and frankly an accident waiting to happen for someone as I nearly fell myself