Location F3 Fontenay-Aux-Roses

Bref, tout répond aux attentes

Le fait de nous exiger à la dernière minutes qu'il faut payer une caution en ligne avant d'avoir les clés. Nous venons d'un pays qui n'a pas les mêmes réalités. Si nous n'avons pas trouver un correspondant à Paris pour gérer cet aspect c'est vraiment embêtant. Vous aurez dû nous prévenir très tôt ou majorer celà en même temps quand on payait les frais d'hébergement.

Il faudrait que Booking mentionne plus lisiblement la necessité de payer une caution au loueur pour éviter des inquiétudes inutiles.

logement bien équipé , parking appréciable car pas facile de ce garer en ville, et ventilateur disponible dans le logement fortement apprécié vu les températures de la canicule

The property was overall great for resting your head for a couple of days. Good bathroom and kitchen with great equipment making it a functional and pleasant stay. Good value for money even if it’s a little further out of town. The neighbourhood was super friendly and safe- lovely bakery up the road, good supermarket and a couple eateries worth checking out- the pizza place was particularly good.

Communication was poor- I emailed and called twice before the trip to confirm if bed sheets and towels could be provided as the advert references an additional fee for such items but didn’t hear anything back until the day of our arrival. This resulted in us packing additional items and worrying about the accommodation beforehand. This could have easily been resolved if they bothered to respond back accordingly. Poor check out experience: We also agreed on an 11am check out and we were left waiting until I called them to find out where they were. Turns out that the husband was stuck in traffic and would be an hour late. The wife then offered to turn up half an hour later after we’d been waiting for 30 mins already. Frankly she didn’t seem that bothered which was very disappointing. The situation wasn’t appropriate at all as we had other plans and a train to catch, causing unnecessary stress on our last day in Paris. We also paid our deposit in cash, hoping to spend it on our last day but we had to do a self check out in the end and share bank details which means we will have to wait a couple of days to get our deposit back. Very frustrating.