Sun Cloud Hotel

Perfect location with the ocean view in the center of the tourist town

You need to take two elevators to reach the room.

view and staff warming services

they didn't have bath towel. had call and told to visit the reception. they didn't really understand what we meant of no bath towel in the rooms. after some struggle. we were provided. the room come with a pantry with no utensils. some what strange in most given accommodation provision with a pantry. The pillows was terrible, 1 per head with no extra and the pillow is rather low shape(flat) does provide an uncomfortable sleep. bathroom the toilet and bath area are linked together. hence for a 4pax user is a tug of war.

Location.

None.

The location of the hotel is excellent, just steps from the beautiful Haeundae Beach and within easy walking distance of restaurants, cafés and shops. We stayed for four nights as a family of four in a Corner Suite with Sea View. The suite was very spacious and the beds were big and OK. While the room was large, the layout could have been designed better, as a significant part of the main room was unused space. The kitchen also did not include any kitchenware, which apparently has to be rented separately from the reception. The reception staff were friendly and helpful throughout our stay. Unfortunately, our first room had a strong smell of old cigarette smoke. As the hotel was fully booked, they kindly provided scented candles and moved us to another room on a higher floor the following day. We appreciated their efforts, but the second room also had a noticeable smoke smell. It was less severe, but still present throughout our stay. We also used the gym, but only once, as it was functional, but the equipment was quite old and worn. There were no towels, drinking water or cleaning supplies available, which made the facilities feel somewhat neglected. While we genuinely appreciated the hotel’s excellent location and the kindness of the staff, the persistent cigarette smoke smell in both rooms was a deal breaker for us. It significantly affected our stay, and unfortunately it is the reason we would not choose to stay here again.

The biggest issue was the persistent smell of old cigarette smoke. We had to change rooms after the first night, but the second room also had a noticeable smoke smell. For us, this was a deal breaker. The suite was very spacious, but the layout was inefficient, leaving a lot of unused space. The kitchen did not include any kitchenware unless rented separately from reception. The gym could also use an upgrade. The equipment was old and worn, and there were no towels, drinking water, or cleaning supplies available for guests.