Welcomhotel by ITC Hotels, Shimla

Good experience, room are clean, location is beautiful.

Buffet option is limited as well as when hotel is fully packed.secondly the approaching road is little technical be a good driver.

Staff was very cooperative and humble. Property is kids friendly with various activities.

Room size is very small.

Breakfast was average, compared to ITC reutation .

Taste - perpetual salt dficient and tables were not fully set up, salt, pepper, sugar were required to requisitioned daily. Staff informing that they could not pack a few sandwitches to take along, as they did not have containers.

The rooms are adequate clean done up nicely, provided a good nights sleep the bedding was comfortable!

I have quite a few things here, I was expecting a 5 star hospitality found it very tepid , no effort except from Anurag who gave me a higher floor room. We found the food exorbitantly priced and hotel could have organised some activity for guests otherwise it was very boring for families traveling with kids considering you really cant venture out ! We had some trouble with our washroom's flush system looked liked it needed some work and shouldn't have been allocated to us. Its room no 411.