Haven Alleppey Beach Resort

The property has wonderful, caring staff. They upgraded us without asking and were 100% devoted to ensuring we were happy during our one night stay.

It was a little too quiet for our taste, we wanted a little more choice of menu/drinks, and maybe a little easier to get around. But for guests wishing peace and quiet, it is ideal.

Lovely staff, room and facilities.

Nothing

The hotel has everything you need, swimming pool, games room to a spa. Also lots of restaurants near by and beach just a walk away. The breakfast is a buffet, the staff are extremely helpful with helping us with hiring a bike showing and telling us the hot spot.

Nothing, really enjoyed it will definitely coming back

Positives: Good breakfast, although less options. Courteous staffs. Clint was good trying to sort out our concerns and informed issues to his management, but couldn’t do much to help

Don’t get flattered by the photos and high ratings on Booking.com. This property is less than average and do not quite understand whether it qualifies in the resort category at all. I booked two Superior rooms for 3 nights but have to check out one day earlier at a loss of approx Rs 13000 (inc GST). - Narrow access roads. Difficult for traveller or vans. Small cars are fine. - Limited parking within the compound, but only for small cars 5% surcharge on credit card. Debit cards do not work. Tried 2 NRI bank debit cards, but transaction failed. Only my overseas credit card worked. Otherwise they needed cash. - Poor maintenance of rooms - Under construction or maintenance - Paint smell in the room - Mosquitoes - Foul smell in the toilet / bathroom - Stained bed sheets / towels - Ants in the room, bed and toilet - No mineral water provided - No intercom / telephone - No mini fridge - Intermittent power outage - No handrails for the stairs (safety issue) - Some rubbish stored under the staircase - Superior room does not look any superior! Overall it was not a good experience.