Gran Hotel Firenze





7.8Good
(493 Ratings)
"It's a beautiful hotel, very nice to spend time, near to downtown, just need more maintenence,"
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5-Star Hotel
Well priced for this locationPriced under area average
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Located in Tequisquiapan, 22 miles from Bernal's Boulder, Gran Hotel Firenze has accommodations with a garden, free private parking, a shared lounge and a terrace.
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Key access
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
7.8Good
(493 Ratings)
"It's a beautiful hotel, very nice to spend time, near to downtown, just need more maintenence,"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The location.
The maintenance of buildings and gardens, no phone inside the rooms, very limited access to Wifi, the towels are a "little old"...
7.0 / 10.0
The outside of the hotel and garden are great, and the bathroom in the room was huge. The staff was very freindly overall and we were able to check in way earlier than expected, around 10am
The hotel is a bit old, the beds were not the most comfortable but weren't bad either. There was no covered way of getting from the reception to the room, which was a big downside, because it was raining. Last but not least we found two cockroaches one in our room and one in the aisle.
6.0 / 10.0
The hotel grounds were beautiful. The staff was friendly. Location was acceptable and within walking distance to most places.
While website says the rooms have AC this is not true for all rooms. I specifically chose this hotel as it said there was AC. When we arrived they were going to place us in a basement room with no AC and it was 95 degrees. I insisted on a different room with AC and manager accommodated the request. Rooms and furnishings need some updates at least where we were located.
6.0 / 10.0
Beautiful gardens with animals like ducks & peacocks around
There wasn’t wifi , air conditioning, hot water in the room, a lot of noice at night
10.0 / 10.0
It's a beautiful hotel, very nice to spend time, near to downtown, just need more maintenence,
5.0 / 10.0
The gardens are pretty
the room needs update the bed is uncomfortable and the beddings are old not pleasant at all
1.0 / 10.0
the gardens are ok . but the rest sucks. zero maintenance . don't waste your money here
everything else but the gardens
3.0 / 10.0
Location
Really needs maintenance and room was dirty
8.0 / 10.0
Location is good, close to center of town. Gardens are nice.
Parking is close,
Feels like it needs some maintenance.
Invoicing is not very good, slow and needs to be pushed.
Rooms are big and a little bare
3.0 / 10.0
The grounds were amazing, at first impression the hotel had a real wow factor
The rooms are extremely dated stains on the curtains and sheets.
The hot tap in the bath wouldn’t fully close so we had to leave to running all night as there was no way to contact anyone to fix the problem, in the morning the room was like a sauna.
2.0 / 10.0
The only reason I am giving a 2 as a rating is because of the outside, it’s beautiful. However, the inside is horrendous!!!!!! It smelled like mold and rotten egg, it was dirty, there were rollipollies inside and other mosquitos, and worms in the flor. At night we were cold, there were no heater. There is no maintenance inside rooms. The tubs were black. Mold on the roof.
Everything mentioned above. Nothing inside the room, no maintenance, it need to me remolded inside.
10.0 / 10.0
It's a beautiful and relaxing place. It near all the local shops and restaurants.
10.0 / 10.0
Staff, location, ambience, gardens and swimming pool. Also the restaurant was great
nothing
9.0 / 10.0
The gardens and fauna
The internet was very poor
4.0 / 10.0
It has beautiful gardens and it is very clean.
We asked for a room with a king-size bed thinking it would be a spacious room. It was down in the basement. There were no windows and there was barely any room to move around. The bed covered most of the room. When we tried to take a shower, there was only a hole on the wall, so we had to switch rooms. The new room has two full beds instead of a king-size. Half of the room had no electricity. In the middle of the night, our neighbors decided to make a party outside our room. We complained but the staff never did anything, so at 1:00 am we had to change rooms AGAIN. : C
9.0 / 10.0
El hotel tiene instalaciones muy agradables. La convivencia con las aves es muy especial, ya que se ve claramente el cuidado que tienen hacia ellas. El personal es sumamente atento a las necesidades de los huéspedes. La ubicación está muy bien, ya que es cerca del centro.
En algunas áreas se observa que el mantenimiento no es suficiente.
3.0 / 10.0
Sólo los jardines y los animalitos que tienen
La atención del personal de recepción nefasta.
Las habitaciones muy deterioradas y escogimos este hotel ya que en internet mencionan que tienen una piscina con calefacción y resulta que “según” un día antes, en la tarde se dañó la caldera (dudo porque nosotros llamamos un día antes en la noche y no lo comentaron).
Al hotel le hace falta muchísimo mantenimiento, el agua de la regadera se salía, el aire acondicionado no servía y de hecho, solicitamos una cama extra y el colchón estaba en pésimas condiciones, todo manchado, cuando te acostabas todos los resortes se sentían.
Ah y si está un poco alejando del centro de Tequisquiapan, nosotros teníamos que irnos en el carro.
10.0 / 10.0
Es un hotel con muy bonita arquitectura del
Paisaje
Todo 😊 maravilloso
7.0 / 10.0
La ubicación y las instalaciones por fuera muy lindo
Las habitaciones tienes olor a humedad y se sienten olvidadas, les falta mantenimiento
5.0 / 10.0
El jardin y su zona verdes estan bien y el lado del Reataurant y algunas zonas tambien solo da una buena impresion pero no fue de nuestro agrado
La cama muy aguada, no hubo cobijas extras, el baño se tenia que estar abriendo y cerrando la llave de paso, no estuvimos comodos , lastima el lugar es grande pero se ve que esta descuidado no lo recomiendo hay mejores opciones en otros hoteles y espero que el dueño si cuide este es Hotel y no lo deje caer
10.0 / 10.0
Hotel con muy bonita arquitectura, vegetación y animales como los flamencos o cisnes negros hacen un paisaje único.
Le falta de mantenimiento y comodidad de camas y almohadas, así como el fétido olor del restaurante.
9.0 / 10.0
La ubicación y el trato del personal que fue excepcional
Las colchas estaban un poco sucias
3.0 / 10.0
No pude probar el desayuno incluido porque inicia a las 10 am muy tarde para mis necesidades. Jardines y alberca sin mantenimiento. Lo único que me gustó es que el personal es muy amable.
Colchones y almohadas viejas e incómodas. Habitaciones demasiado antiguas y jardines y alberca sin mantenimiento. Pésima la tubería y llaves de agua de los baños. Mucha humedad en la habitación. Cortinas y ventanas más pequeñas que las ventanas y no tapan la luz exterior.
10.0 / 10.0
El ambiente con animales y el diseño del hotel.
El restaurante, no había variedad y lo poco muy caro.
5.0 / 10.0
Me encanto que puedes llevar mascotas pequeñas.
Tambien las áreas recreativas.
Me gusto el diseño del jardin, muy bonito.
Mantenimiento es muy baja calidad. El lugar es bonito. Pero todo es sucio. No pude nadar en albercas por que estaban muy sucias.
Masomenos, la cama tenia acaros.
8.0 / 10.0
Muy amable el personal, los alimentos muy bien servidos y a buen precio
El cuarto olía a humedad, las instalaciones necesitan mantenimiento,
6.0 / 10.0
el lugar es muy bonito lo disfrutas desde que llegas al verlo
Los colchones y las almuadas son ya viejas e incomodas para dormir, el yakusi de la habitación no funcionaba y solicite lo vinieran a checar y nunca se presentaron para checarlo, los focos de la lampara estaban fundidos. Considero que deben darle mas mantenimiento al hotel la verdad es muy bonito.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gran Hotel Firenze. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Gran Hotel Firenze. Enjoy the water!
Is Gran Hotel Firenze pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gran Hotel Firenze?
We found 23 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free wifi/internet, and free parking.
