Radisson Hotel & Apartments Gdansk

Location

We traveled as 4 couples & paid the same for what we thought were the same rooms 1 couple was given a single room with a double bed - the rest had king = 2 x single 3 couples had breakfast included- the 4th didn’t

Large room . Great facilities for people with babies . Modern room and toilet. Very clean. Good size pool ( great that you could book it so this limited spaces ).

Breakfast hot food options were not as good as cold . Selection of cold meats was average . Parking very expensive and limited

Great location, facilities and attentive team

Nothing to dislike

The reception and the hotel overall looked really nice and felt very fancy. The reception staff was really nice and the room itself on arrival was clean and pleasant.

The reception staff for the spa area was particularly rude. On arrival our check in was delayed and we needed a towel and they refused to give it to us, after 10 minutes they offered to rent us one towel for 100 zl which was insane and we just felt quite judged for even asking as they looked at us like we're thieves and trying to steal the towel. When we actually booked the spa next day the receptionist was again unpleasant and did not answer any of our questions, when actually arriving to the swimming pool the pool was cold and could not be even used, everyone used the jacuzzi area as it was the only warm place which was really dissapointing considering we paid 180 zl to use the pool for an hour. The cleaning service on arrival was nice but the next day cleaning was messy and they did not even clean it properly, only made up our bed.