The location was amazing and the view was gorgeous! The layout was perfect for our group of 3 friends and the kitchen was well equipped - we cooked/prepared all of our meals at the condo!
Though the place was great, there were multiple hiccups because of the seemingly strained relationship between the Shoshone lodge and guests who “book through a third party.” The bell staff were fantastic and friendly, but when the bellman forgot our room number of his way to deliver our luggage and went to another room, they had no record of us as guests and had no way to contact us. He eventually found us, but it did result in one of our bags being dropped in a different room causing about an hour’s worth of furiously searching for the bag and an inability of Shoshone staff to help because we were third party guests. Everyone was friendly and as helpful as they could be, but it was frustrating for everyone being completely disconnected from their guest records. On the 4th day of our stay, we needed to use our car which had been parked in the lot with the parking pass on the dash since check in. When we got to the parking lot, the car was gone. After some conversations with the bell staff and the front desk staff, we were told it had been towed because it was plow day. The staff asked if we had been notified (we hadn’t) and then said oh, that’s because your booked through a third party. They had no way to contact us because they had no record of us being a guest, so we never received notification of plow day. Our car was eventually found (they had towed it to another location on property), though we were late for our dinner reservation which was a bummer.
It seems like with some simple improvement of the admin to smooth out the experience, the place and experience would be exceptional.
8 / 10Excellent·Mar 2022
Proximity to slopes. Very roomy & clean. Great view of the slopes.
Coffee maker didn’t work very well. Coffee was barely warm after brewing.
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Looking for a memorable stay in Big Sky? Our Apartment might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.
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Looking for a memorable stay in Big Sky? Our Apartment might just be what you're looking for. Enjoy amenities including Free Parking, Sauna and Gym, and more during your stay.
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Looking for the perfect place to call home during your trip to Big Sky? This Apartment offers a comfort and style with top-notch amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Looking for the perfect place to call home during your trip to Big Sky? This Apartment offers a comfort and style with top-notch amenities, including Free Parking, Sauna and Gym, and more.
Looking for the perfect place to call home during your trip to Big Sky? This Apartment offers a comfort and style with top-notch amenities, including No pets allowed, Family friendly and Non-smoking, and more.
When traveling to Big Sky, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $968 per night.
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