Beachfront Beach Villas at Ko Olina O-501

The front desk people were wonderful, the unit was great except for the fact that the ice maker didn’t work, one of the beach chairs was badly torn and the smoke detector frequently beeped .

The property was great with 2 pools and a lagoon. We were near the quiet pool so very little noise. The lagoon was also great for our kiddos with easy swimming. The condo was beautiful and had almost all we needed. Pots, pans, and some cooking utensils could be updated and the dishwasher didn't do the best job every time. Overall, would highly recommend!

Overall, the property and location was great. Some of the front counter staff could improve their customer service skills and the parking garage was difficult to use. Just about every spot was for compact cars, but most of us were driving SUVs or vans.

Overall, we were very pleased with the unit. However, when we arrived at almost midnight to the condo, we were very annoyed and tired. The cleanliness of the unit was not up to our standards. For instance, the pull-out couch was full of crumbs, the carpets were dirty, the toilet seats were gross - covered with pink stained cleaning supplies, the guest bathroom had hair in the shower and mold on some of the tiles, the walls were dirty and scuffed, and there was a cheap 99 cent bathroom soap in the guest bathroom which was 3/4 empty and had to be filled with water to even use. We spent an hour cleaning the unit when we should have been getting to bed. Some of the furniture different from photos, dust everywhere. Some of the bedding looked yellowed and dirty too. The ceiling fan pull in the guest bedroom was removed. Also, the air conditioning seemed to turn off during certain times of the day, like it was being controlled by a phone. The bedding for the pull-out couch was a joke, no comforter, just a thin blanket. Pots and pans dirty - lazy things we noticed that should have been done. We needed to purchase (25) a new parking spot because the spot assigned to us was SO small. Positives: The unit is amazing, perfect view, conveniently located. Not a warning to avoid this unit but be prepared if it is not clean - which the property manager said he would do a deep cleaning after we left. PM was communicative and helpful - brought things from Target and offered partial refund.