Once Upon A Time in Florence: NEW LUXURY AND CHARMING SUITE PONTE VECCHIO

Property is closely located to the Ponte Vecchio bridge. Was just as described. Will stay there again.

This property is just as pictured and more! The location is perfect and quiet yet just a 2 min walk to the Ponte Vecchio. The restaurants that are close by are amazing and the walk ability to everything is a bonus. Now, if taking a taxi from the airport myself and my friends both experienced this…they will not drop you off at the door. They drop you off at the top of the street and you will walk about 100m. Not a big deal unless you have more than 1 piece of luggage on a cobblestone street. I was a comedy show in the making. Also, ask for clear instructions on the lift beforehand if you want to use it to get to the apartment. You need the keys first. I would happily stay here again!

Serena gave clear instructions prior and during. Would recommend staying here

We got to the property but were overwhelmed the 1st night during a massive storm as the elevator that was supposed to be available was not as the renters on the second level never shut it properly so it was always stuck on their floor for hours on end every day. This cause my family of 6 to have to navigate a dark steep staircase with no lighting hoping we could find our door to our apartment without trying to mistakenly unlock someone else’s room. Our floors were dirty. We as a Rule take off our shoes in our home at the front door, so this is what is required anywhere we go. But our feet/socks were black within 30 minutes of walking around. There were painted clipped fingernails on one of the bathroom sinks. I am the only girl in our family of 6 and my nails are professionally done and not red, also the bathroom with the tub had a massive amount of dirt in it so it I wanted to take a bath I would not. It stormed pretty bad every evening, which we personally loved, but all the windows leaked and we did not like that we were strictly forbidden from touching the air and going lower than what it was set at. We had been in Italy for 6 days prior and since been on the Amalfi coast and nothing has been that way. We can have it as low as 18.0! Having 3 of the 6 of us suffer from massive asthma attacks unprovoked this is something that needs stated and was NOT upfront! Heat and Humidity are a trigger for 3 of us and I brought medication and the equipment I needed for the days and situations I was aware of. I don’t appreciate being blindsided on the day before check in with the information. This should be made prior to booking so your customer can make the best decision health wise for them or their family. It could mean a life and death situation. I’m just glad I packed enough medication to last us for a 2 month trip.