The Richardson Hotel

Don, at Reception, was wonderful and attentive, and a very helpful introduction to The Richardson. The volume of spaces due the high ceilings was remarkable and the careful preservation, restoration, and reimagining of areas well done. It didn’t bother me, but the soundproofing between rooms could use a boost in future renovations. Marty and Jordan (bar/restaurant) provided very appreciated recommendations and top notch service The film, exhibition, and collection of remembrances on the lower level gave much appreciated insight to the building’s history, the culture of the times and the people who used the services the facility provided. I’m looking forward to my next visit to be able to do the tour of unfinished interior spaces and complete the self-guided tour of the grounds.

Had a great stay, recommend grabbing a drink at the bar.

Very close to the art gallery, Frank Lloyd Wright Martin house, and some cute wine bars, cafes, and bakeries. easy uber downtown to othe restaurants. The hotel was very clean and quiet and the grounds were beautiful.

Pros- Very clean, historic and nice building. Cons- Booked a King bed room for my wife and I a month prior for our anniversary. Showed up to the hotel to be told they were overbooked and a King room was not available. Some communication would have been nice prior so we can find an alternative option. But no. My information was on file. The point of the king bed was for my wife and I to share a bed. Anyways we were offered a lesser room (instead of an upgrade) with two full size beds and told our stay would be discounted for the inconvenience when we checked out. She said she would put a note on our account. We reluctantly took it as it was getting later in the afternoon and we had dinner reservations and no time to get another room. The following day at checkout a different desk person said there was nothing they can do for us with a discount because we paid through a booking site (like 99% of normal people). We feel lied to and misled. I advise anyone booking at this hotel to not have any expectation of getting when you purchase. They will lie to you to appease you when you’re unhappy about the bait and switch and then they will lie to you when they say that can’t do anything to rectify the matter. There is always a solution when it comes to customer service and The Richardson Hotel failed miserably. Aside from lack of communication on my room availability, lying, baiting and switching, not having a room fridge and being stuck with two small beds for my anniversary the hotel room was clean and nice.