Radhoo Tulum

We recently stayed at Radhoo Hotel in Tulum and were so impressed by the overall experience. The property is beautiful and peaceful, with a true jungle getaway feel. Our room was spacious and well-presented, the bed was very comfortable, and everything felt carefully designed to promote relaxation. The pool area was a highlight — well maintained, inviting, and perfect for unwinding after a day out. What really set Radhoo apart, however, was the exceptional service from the team. Nothing was too much trouble, and every request was handled with genuine care. A special mention goes to Liz on reception, who was absolutely outstanding. She organised dinner reservations, booked beach clubs, arranged transfers, and even helped with car hire. Her professionalism was matched by her warm, friendly manner — truly one of the most accommodating people I’ve met in hospitality. During our stay, the atmosphere was very calm and quiet, which we enjoyed and believe is exactly the energy the hotel aims to create. It’s located further down from the main area, so if you’re seeking peace and relaxation, this is ideal. If you prefer a livelier, party vibe, it may be a little too quiet for you. The only small downside was some unclear information on additional fees through a third-party booking site. This was quickly resolved by the hotel team, and it didn’t take away from our overall enjoyment. In short, Radhoo is perfect for those wanting a serene Tulum escape, with personalised service that truly makes you feel looked after. We left feeling refreshed, relaxed, and grateful for the wonderful hospitality.