Toucan Villa Family home w/ Private Pool, Garden

This property is just as listed and a lovely house. The outdoor space is lovely and well maintained. The house and kitchen have all needed items. We went during rainy/green season and there were several storms which knocked out the power, but it was typically quickly restored. Great communication with manager. Gated neighborhood and felt safe. Hidden waterfall in the neighborhood was amazing!! Great stay.

We were six adults staying at Villa Toucan for 8 nights, The house is very well located just on the edge of the town of Quepos. It is one of the lower elevation houses, which makes walking to town easy compared to other houses on the property that are higher up the steep hill. The house is surrounded by forest which is full of animal activity. We were able to observe, very closely, three species of monkeys on numerous occasions. Tons of birds, including Macaws and Toucans and several hawks, plus hummingbirds. The trees and the pool provided a nice respite from the daytime heat. The house is far enough away from other units to ensure a quiet setting. The house is well appointed although some thin cushions on the wooden deck chairs would add to the comfort while spending hours on the upper deck watching life go by. The beds are very comfortable and the bedrooms have air conditioning. There are three full bathrooms. The internet service was good and reliable. A car is very useful to be able to explore a bit farther away, and for groceries, and there are many good restaurants in Quepos itself and also on the road leading to Manuel Antonio National Park. The service at the property was excellent and super fast when we made inquiries. Communication was easy and quick. There are many excellent beaches nearby and wildlife tours are very easy to organize and are excellent. This property is very highly recommended.

The property is lovely, as described, and perfectly suited for our purpose. However, it was Andrés and his attention to our every request that made the stay exceptional. From his pre-arrival communications (directions, grocery store, restaurant suggestions) to prompt attention to our queries, and his assistance in requesting taxi service. He not only satisfied our needs, he anticipated them. Many thanks, Andrés for making our Quepos stay truly memorable.

The description of the property is mostly accurate with one exception....It states there are 2 King beds, a single bed, and a double bed. There is no single bed. I called to verify this prior to our stay (because I didn't see a single bed in any pictures) and I was told the "single bed" is the "sitting area" at the foot of the bed that you can see in the picture. They said it would not accommodate my 12-year-old, but they told me they could put a "real single bed" in the upstairs master bedroom at no extra charge so we went ahead and rented the house with that expectation. Unfortunately, they did not provide a "real single bed". It was a small wooden platform, about the size of a toddler bed, with a very thin and very soft cushion. There was no way my 12-year-old could sleep on it. It was too small and extremely uncomfortable. I'm not even sure a toddler would have been OK on it because it was like sleeping directly on the wooden platform. So, if you need to have a bed for a toddler or child you cannot assume you will get a real bed, even if you are told they will put one in. The other thing to know is this is a tropical area and there are BUGS! The bugs can easily crawl in under the doors where the balcony is. We had beetles everywhere! This is unavoidable, but the one thing that would have been nice is if the maid service that came in daily would have swept up the beetles every time they came in. They did not. By the end of our 4-day stay, there were A LOT of dead beetles lying around. They were all over the floor and some were dead under the couch cushions. Another issue is the oven did not work. It is a gas oven and the lighter appeared to be broken. The stove worked, but not the oven. We told the manager it didn't work so they were going to call someone to look at it after we left. Additionally, the pictures appear to show a hot tub next to the swimming pool, but the pool man who came to clean the pool told us it actually is NOT a hot tub so don't be fooled by the pictures. Also, be aware there is no dishwasher, so if you eat in, you have to hand wash all dishes. The description doesn't claim to have a dishwasher so it's our fault we didn't notice that. The house is in a nice gated area, the grounds are nice, and the setting is nice. The floor plan works well for 2 families, and the upstairs kitchen/living room accommodated 7 people very well. The property manager and staff were helpful when we had questions.