KEEN Suites@Sutera Avenue

i like the big windows i can see a clear view

hmm maybe the ac it wasnt that cold but it was tolerable nothing bad

- very clean & comfortable - very modern and well equipped - host communicated well for the self check-in - cheap and good value for money with supermarkets and restaurants downstairs - rooftop pool is a big plus!

- visible signs of wear and tear - could do with a paint - not enough sockets in bedrooms!

Since we only stayed overnight and checked out early in the morning, the place was clean, neat, convenient and suitable for our needs.

We liked that the location had a pool, a convenience store was right downstairs, and a great shopping centre was a 5-10 minute walk across the road. The apartment had a washer/dryer which was good. Having two bedrooms was good. We found it hard to find hotels that cater for families. Having space to hang laundry was great. Air con, fan, WiFi was all good for us. Pool sunset was lovely. And the pool security gave us the hot tip that mornings are busier before check out.

The beds were rock hard. Our window looked out at a wall and pipes. You could touch them, it was that close. The bed was kind of wedged in. It felt depressing and like we were in jail, not on holiday. The bathroom took us a while to realise there was a hot water switch outside the bathroom - it would have been good to know earlier. There is no pool towels so you need to factor this in. The washer didn't seem to drain well so the dryer didnt really work. But we could hang things on the rack and under the fan, which was helpful. The sheets had marks. The pool was really crowded and closed on Mondays. We had ants in the kitchen. Getting the keys was fine once we worked out the instructions. A map would have been preferred. Having come from a resort stay, we couldn't wait to leave this apartment BUT it was absolutely good value for money and better than hostels we would have paid even more for in the past. So, you need to take that into account.