Venus Hotel

Very clean

To comfortable

The location suited us as part of a road trip from Tirana via Pristina to Skopje and onwards. It is sited in an area that appears to be zoned for light industry - a 15 minute drive to central Pristina. We enjoyed our chats with the Manager and Receptionist. All the staff were friendly and helpful. The swimming pool and facilities generally were popular and well used. The hotel appears to be a very successful wedding and conference business.

We had booked a Junior Suite - the description included the word "View". We were offered a single room which was not what we expected (The word "Suite" means more than one room). Whilst no room in this hotel had a view that might be described as "Scenic" this one looked out over a flat roof. We changed to a Superior Suite which was effectively a lounge and a separate bedroom and with what I would call Juliette Balconies. .The change was amicable and the new Suite absolutely fine.

Swimming pool was great

The breakfast was poor choices, 5 different varies of just eggs, no all inclusive option

The staff were very welcoming and genuinely attentive. All of our requests were taken care of with kindness and professionalism. I would honestly say that the staff really upgraded our stay!

For a 5-star hotel, I think a few details could be improved. There was an unpleasant smell in the bathroom, and there was also a party one night that went on quite late. We also didn’t have hand soap/liquid soap available throughout our stay, which is something that should have been provided from the moment we arrived.