Serenity House Kassiopi

The location was perfect! The cleaning was good, 😊 The sunsets were pretty and the pool was fabulous!

The beds were extremely hard, I used a quilt to pad out the mattress. No hanging facility in bathroom shower for shampoo etc. The kitchen was extremely small and having the toaster and kettle next to the sink was very dangerous. No work surfaces.

Apartment very clean fantastic shower amazing view from terrace cleaner susie is fabulous and johnny was very helpful and informative

Location, sunsets every evening. Hairdryer & Iron.

Water could be hot for longer.

Location is amazing and that’s what sells this property, you have the choice of pool or beach with it being right in front of you.. superb location with a couple of minutes walk to the centre. Mosquito screens, invaluable especially after the rain and allowed us to sleep with the fresh air and not the air con a couple of nights. Lovely pool area, enough sunbeds for all guests and it’s lovely and peaceful. Easy check in, the key was in the door waiting for us and we managed to get in early which was super helpful.

The flooring was coming up, laminate flooring that was a trip hazard, I reported this to Johnny as we had a storm and the water came in the door and raised the floor more, needs urgent attention, I did see it had been reported last year too. I also reported the light outside not working so it was difficult to see when returning at night, Johnny said he would notify maintenance of the issues I raised. It could do with a brush and Dust pan so we could sweep the floors, I understand why there isn’t anything there as there wouldn’t be storage for it but a rethink in that would be good. As others have said, it really needs an upgrade, I can see from other comments that this has been raised a few times and management say they are going to get around to this. When the upgrades have been done it will be worth what we paid but until then, it’s pricey. It could have just been our apartment with the issues, we stayed in Room 5.