Montebelo Viseu Congress Hotel & Spa

You would be hard-stretched to find a better place than this in Viseu. The location is great, just outside the old city and within walking distance of many restaurants and shops. There is tons of free parking right on site and the hotel is set on a hillside and has expansive views over the valley. Our room was clean, modern, bright, and airy with those great views previously mentioned from our balcony. We had no complaints whatsoever with the room and found it very comfortable to hang out in. We were very impressed with the buffet breakfast – excellent variety of mainly cold dishes and a small selection of hot food. We made use of the gym and found it pretty functional – provided there are only one or two people there – it was tiny and a bit cramped. In fact, there were two gyms, both tiny and with pretty much the same equipment in each one. The quality of the gear was very high – a double cable multigym, a power rack with Olympic bar, and a set of adjustable dumbbells, plus 3 pieces of cardio gear. Overall we had an amazing stay and would recommend it to other travelers.

The gyms were small a cramped if more than 1 or 2 people were working out.

Great Spa.

What is there not to like about this hotel? Everything was exceptional, from the moment you check in to the moment you check out you are made to feel special and very welcome. The reception staff are extremely professional and encouraged us to relax and enjoy the hotel from the minute we walked in. The bar staff were fantastic, the waiting staff at the restaurant were professional polite and helpful. The room was what one would expect of a 5 star hotel, the spa was very good and the outdoor pool was great. The hotel exudes luxury and elegance whilst being very relaxed.

Nothing.

the room was great, amazing areas, unfortunately separated beds, for a couple. the breakfast was amazing with loads of options and all delicious.

the staff was very unwelcoming. the reception staff did not even gave the good morning, good evening or welcome back, what for a 5* is terrible. the facility was terrible to use. we jad to go to the reception area, with our gowns and swimwear to collect towels, and, then go dow. the sauna and steam we had to ask for ot to be turn on, what they did not told us. so imagin going down to use the facilities and then come back up again to ask for it. when it was hot we had to leave, so no use. all in all we felt in a country side 2* hotel for service .