Luxurios 2B/2B Condo Beachfront Building

Great place,

Enjoyed it. The elevators were frustratingly slow at times, but that's really our only complaint.

The apartment itself was lovely. Generous sized rooms, great views (180 degrees plus), and well equipped-- good storage space and drawers, excellent kitchen appliances, very good mattresses and pillows, comfortable LR seating, etc. A few glitches upon arrival that realty company promptly had someone come to fix. Hotel will not provide housekeeping service; got name from realty company, but person never showed. The building has some nice features like a good restaurant on 9th floor and a coffee bar open until 1pm daily. Parking at $35/day was high but efficient. The property/building itself was not as wonderful: - fewer than 20 pool chairs for a 41 story building; - very long waits at elevators; - some excellent staff (notably. Joe Castro in maintenance and Brook at reception) but other staff impolite and ignorant (for example, receptionist said no mail pick up while I found a mail slot not 20' away; - no real concierge e.g., no listing of local restaurants. - finger pointing in most cases to contact owner, not "concierge" with any issues; - beach labor irritable and provide different closing time than front desk says, inability/ difficulty to have some of party at beach chairs and some at pool, beach chairs a bit away from the building and jammed into a space suitable for half as many). Would particularly recommend Etaru restaurant behind building and Billy's Stone Crab a couple miles north. Please note that while website shows TOTAL cost, it does NOT include mandatory resort fee which mounts up if long stay.

PROCEED WITH CAUTION…The owner and management company of this unit are less than responsive! After Night 1 of our 6 Night stay...we spoke with someone from the management company in regards to the king size mattress in the master suite that was SEVERELY broken down, resulting in a 4 foot by 2 foot section offering no support on the one side of the bed. We were told they would get ahold of the maintenance man to have him come and look at the mattress to determine if it could somehow be repaired/fixed. We received ZERO communication from them until we contacted them again on Day 3 of our stay and were again told they would send someone to look at the issue. Once again, no one showed up or contacted us. After contacting them again on Day 5, they finally deemed it serious enough to actually send someone to look that the mattress. After looking at the mattress for all of 30 seconds, the maintenance man determined it was beyond repair and needed to be replaced! After reaching this point in the process...we find out the management company would need to get in contact with the owner of the unit to authorize a replacement of the mattress. Unfortunately, the owner was unreachable until Wednesday of the following week...a full 10 Days after we notified them about the mattress!! This issue was never resolved during our stay…