Abasto Hotel & Spa Maisach

Nice location, lots of parking, close to Thousand Island Cruisehips

Quiet apartment, comfortable beds, easy parking

WiFi network very poor, expensive

I like the dinner in the restaurant and also cleanness of room.

breakfast is a bit expensive

Decent rooms, Low price

1. Some staff members very unfriendly: Even though we arrived at a usual arrival time (early evening) there was only one receptionist helping customers. As she was busy with another guest who arrived earlier, we were simply informed that „it will still take a while“, not a word of welcome or apologies. It was completely absurd because there were other two ladies sitting behind another reception desk apparently busy with something else. When I asked them to help us, they pointed me to the occupied receptionist. Only after I had asked for the second time if they please could give us a key to our room, this other lady gave it to us reluctantly. But I must say that the lady at the check out was nice. 2. Key information wasn’t communicated on arrival: We weren’t provided with any information about the hotel, like for instance that the entrance is locked from 10pm and guests need to ask the reception for a key. They should have provided us with internet access login and password on arrival (as I later read in the guest book), but they didn’t/ forgot so we didn’t have access to Wifi. 3. Some hygiene aspects big No No: The rooms were generally clean but I would suggest the hotel management to reevaluate some of the hygiene practices in the hotel rooms where decorative, not-washable pillows are placed on top of clean, “washed” pillows. Another failure was again, a decorative, not-washed piece of red cloth with a big sign “Abasto placed even over the towels in the lower parts of the beds!!! 4. Some of the lightbulbs in the bathroom were missing 5. Breakfast served only till 9:30 h during week days. 6. Location very peripheral, close to railway tracks