Desert Rose

This is an Amazing hotel with the friendliest and kindest of staff . Every single member of staff who works there is a true credit to this wonderful hotel , always happy and smiling … nothing is ever too much trouble. All of the facilities are great, the beach and lagoon is beautiful, as are the exceptionally kept grounds and rooms . The restaurants have a great choice and the food is excellent.

I loved everything about this property

The stuff is very kind and helpful, the varities of food are lovely, the shows and entertainments are fascinating. This is one of the best resorts in the world nothing is missing, everything is available, the staff is very friendly and I liked the restaurant and bella vista all the staff is super friendly specially Mr Hany Foad & Mr Melad at the main restaurant, Mr Gaber , Mr Younis , Mr Romany , Mr Omar & Mr Mohammed at the receptian and finally Mr Hameed Great thanks for your accomodation and hospitality, really every time i decide to visit desert rose, i feel my heart was left there Thanks alot Thank you Desert rose

The beach and restaurant toilets need some attention!

Very clean and tidy, room was newly renovated and super comfortable

Nothing

The area is spacious. A lot of facilities. The harbour and the beach are perfect. All inclusive hours and variety is wide range.

The breakfast selection is very limited and lacks variety. The SPA hours are unreasonably short. The staff can be intrusive and often slow to understand even simple requests. The restaurants are constantly fully booked, making it nearly impossible to get a table, even when trying to reserve in advance. Guest relations staff were unhelpful, dismissive, and at times outright rude with bad knowledge of English. A particularly frustrating issue is that staff routinely assume any Slavic-looking guest is Russian and address them in Russian, regardless of their actual nationality. This reflects a lack of cultural awareness and sensitivity, which is especially inappropriate in the current global context. There were also several uncomfortable incidents where staff members or locals behaved inappropriately toward foreign women, including those with children.the londry was of poor quality. The water park is poorly organized, and staff are not helpful when it comes to the shortage and providing of the pool floats. Overall, the experience was disappointing and does not meet expected standards.