Desert Rose

This place = pure happiness Food = above expectation Superb Activities = super star for sea - pools - Night shows, dancing, and zero need to leave the hotel. Guest relationship is top a big thank to you Rating Exceptional experience, everything exceeded my expectations. 10/10 would come back.

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Restaurant, swimming pools

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- Smiling staff greeting you everywhere with special thanks to the dedicated housekeeper Hendawy and Chef Samir at the main restaurant. - Food is available throughout the day, the first day we missed dinner but late dinner and late bites were available around 3 AM. - Aquapark was clean and orderly. - There was more than one beach where one was a lagoon and the other was an open sea. - The night shows were very entertaining.

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The area is spacious. A lot of facilities. The harbour and the beach are perfect. All inclusive hours and variety is wide range.

The breakfast selection is very limited and lacks variety. The SPA hours are unreasonably short. The staff can be intrusive and often slow to understand even simple requests. The restaurants are constantly fully booked, making it nearly impossible to get a table, even when trying to reserve in advance. Guest relations staff were unhelpful, dismissive, and at times outright rude with bad knowledge of English. A particularly frustrating issue is that staff routinely assume any Slavic-looking guest is Russian and address them in Russian, regardless of their actual nationality. This reflects a lack of cultural awareness and sensitivity, which is especially inappropriate in the current global context. There were also several uncomfortable incidents where staff members or locals behaved inappropriately toward foreign women, including those with children.the londry was of poor quality. The water park is poorly organized, and staff are not helpful when it comes to the shortage and providing of the pool floats. Overall, the experience was disappointing and does not meet expected standards.