Américas Benidorm Hotel

7.8Good

(2,747 Ratings)

"Breakfast was more than generous, room after remodelation got beautiful"

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(2,747 Ratings)

Hotel in Rio de Janeiro

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

The Benidorm Palace Hotel is located 1312 feet from Copacabana Beach, with stunning views of Christ the Redeemer and Sugarloaf Mountain from our rooftop. It also offers a pool, a small gym, and a sauna.

Amenities at Américas Benidorm Hotel

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Gym

WiFi/Internet

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

2.3 mi

Aquário Marinho do Rio de Janeiro

5.4 mi

Available Rooms

$$$$

7.8Good

(2,747 Ratings)

"Breakfast was more than generous, room after remodelation got beautiful"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(2,747 Ratings)

Hotel in Rio de Janeiro

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

2.3 mi

Aquário Marinho do Rio de Janeiro

5.4 mi

Available Rooms

About this hotel

Amenities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Gym

WiFi/Internet

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.8 / 10.0

Good(2,747 Ratings)

100% verified reviews

8.0 / 10.0

Being modernised

During the course of our travels we have stayed here 3 times for multiple days ... I will provide the final overview in my last stay review however in summary: This hotel is undergoing extensive modernisation and once complete will be fantastic both for location and value for money. Staying here again as we had such a good experience!

1.0 / 10.0

not satisfactory

nothing

!DIRTY!Bed Bugs! The room could’ve been much cleaner, hair everywhere… In the bathroom there where clumps of hair under the sink. The luggage compartment was very dirty and sandy aswell. The hotel is under construction but the new rooms are not finished properly, that i don’t mind but atleast let it be cleaned. And even though u get what u pay for it’s almost €100 a night so not worth it. I told the hotel they had bed bugs but i couldn’t catch them on video or show them but i had bites. they said that they are sorry and hope they can make it right but never replied to me again. i spent €150 for new luggage and cleaning all my belongings and washing and drying all of it. Dont recommend at all.

2.0 / 10.0

Advertised as 4 star. It doesn’t rate as a 2.

Location

No wifi. Had to sit outside my room for hours making travel arrangements. It drops in and out repeatedly. Can’t watch any streaming service because of lack of wifi in room. Would not normally bother me but needing a down day from travel after several weeks and in a room with no view or ability to communicate or make arrangements is not relaxing. Wanted to call reception to ask about the problem. Phone doesn’t work, not connected to any service. Reception smelt terrible. They are renovating so bags upon bags of soil/sand are stored in reception and the smell hits as soon as the door opens.

4.0 / 10.0

Building site totally ruined 5 days of my holidays

Should have closed down for renovations

The place was a bilding site could not get in the lift for work men and materials ,building materials all over the lobby,swimming pool close and Jim ,they told me could go to hotel across the road Jim was never open when a number of times,,bad end to 8 weeks of travelling

10.0 / 10.0

Better than I was expecting

Breakfast was more than generous, room after remodelation got beautiful

I should say that they were under construction but knowing this in advance as they mentioned in my booking was all ok and I was ready to cope with this

5.0 / 10.0

Will be amazing when renovations are completed

The staff very friendly,

Hotel currently has alot of renovations going on. No pool, and some floors have been totally striped back, which you see when using the lift as it stops at every floor and can take 20-30 minutes to make the journey.

8.0 / 10.0

Great location and friendly staff

Location, staff and remodeled rooms

The hotel is undergoing renovations so it was a little bit noisy at times

8.0 / 10.0

Lovely staff and comfy room. Really enjoyed our stay.

Comfy beds and provided gluten free bread for breakfast

Pool was freezing and the pool area was uninspiring

8.0 / 10.0

Great staff and location, new comfortable rooms, but there is quite a bit of dust and noise during the day due to the ho

The hotel is undergoing renovations and the new rooms are very comfortable. The staff is very friendly. The location is good.

There was a lot of noise and dust due to the renovations. One of the days we didn’t have hot water for hours due to the construction.

6.0 / 10.0

Would be a good choice but for the major renovations happening to the hotel.

It is really hard to rate this property as it is in the middle of a major renovation. The first two nights of my stay (which were on a weekend) were in one of their non renovated rooms. It was a very interesting room, complete with jacuzzi and sauna! However, the room was from another era, maybe the 1970’s! Whilst I believe the jacuzzi did work (I didn’t try) the sauna didn’t look like it had worked for many years! The room was huge and comfortable and was clean. You just needed to overlook all the patches on the walls and the fittings that hadn’t seen any maintenance for quite some time. The bed was clean and quite comfortable, if somewhat hard. Breakfast was good with plenty of choice. Then Monday came around and the builders returned! At around 9.00am the jack hammering started on the floor above mine, I tried ear plugs, but only last about an hour before requesting a room change. To the hotels credit they changed my room to a newly renovated room 8 floors away from the jackhammering. This room, whilst not quite finished, was modern and very comfortable. The building noise could still be heard but it was in the distance and barely noticeable. Staff were very friendly and helpful.

Whilst I understand that this hotel was in great need of a renovation (based on what I sore in my first room), I don’t think they were being honest selling the hotel as a 4 star hotel whilst doing this level of major work. There was no mention of the renovations when I booked nor any discount offered. Whilst the renovations were only during the work week, during the day (and they did move me away from the noise once I complained), the renovations were on multiple floors and were very very noisy.

5.0 / 10.0

Copacabana - Awesome neighbourhood

The property is very well situated, the rooms are clean and there is a place to leave your bags if you arrive before your check in time R$40 per room. It’s secure and safe and has an excellent buffet breakfast. Would recommend staying here with one exception - see what I didn’t like below

What almost ruined my stay was that my booking was done with a virtual card like Zilch/Klana where you divide the entire cost over 4 payments. I made the initial payment and on arrival at the hotel they should have taken the balance. Without asking the reception person just cancelled the payment. This meant I now had to pay in full with another payment method. He stated rudely this was my problem. From the UK to Rio is a long way to go to have this happen. I paid with another alternative method. But as a warning to any traveller that might want to use a Virtual Credit Cards to spread the cost, don’t the hotel does not understand how this works. That said, some of the receptionist staff were exceptional and very helpful.

9.0 / 10.0

Beautiful stay

The hotel is newly renovated and there are still some renovations going on but considerate of the customers.

Nothing

9.0 / 10.0

Great hotel, amazing staff, great location, great breakfast! Overall great!

Great hotel but above all the staff was the best especially Claudio! He was so nice and helpful with everything! Great location about a 7 minute walk to Copacabana beach. Room was nice with a newly remodeled bathroom. Breakfast was superb! Nice rooftop pool with view of Christ!

Sometimes the elevator took a bit of time but other than that great!!

1.0 / 10.0

Worst hotel I’ve stayed

Big room and staff was friendly

Room was dirty, bathroom had mold on ceiling, safe wasn’t functioning and they dismissed calling someone to fix it. Hotel is going through renovations but even so they will put customers on same floors where the renovation is happening. Because of this, I had an allergic reaction because of the construction dust. Besides, since there’s no service elevator, elevators are always busy and dirty as they’re used to load construction materials on it.

10.0 / 10.0

Love it!

Everyone is so nice, place is really clean, breakfast is really nice.

4.0 / 10.0

iug

nothing

all

10.0 / 10.0

Had a great time

Old fashion

Was good

1.0 / 10.0

Peace and comfort can be found somewhere else!

Breakfast and location were great.

Room was more than dated, holes in the wall, mold in the shower, stains on the covers, wall clearly needed a coat of paint, staff was rude on arrival. There was constant noise due to construction in the hotel right above our room. We were proposed to change room, so we packed all of our belongings (which is not easy with elderly parents) to move to the 9th floor. That did not change a thing, we still heard construction noises, saws, hammer, all day long. The hotel proposed to change us to a third room, which I refused because I didn't want to spend another 45 minutes packing out things and moving my elderly parents. There was one day where we couldn't flush the toilet or take a shower, which was annoying after a long day in the sun. We couldn't refresh before heading to dinner. I was also charged 30 reals to leave my bags at the hotel as I arrived early. It has been my experience that hotels are usually happy to accommodate you in those situations. Finally, the place is rough, lack cleanliness and the staff is not super friendly. I wrote and email to the management which was never replied to. Considering all the trouble we went through, I would have liked to receive at least an apology. Do yourself a favour and find another spot. You are on vacation after all and you deserve peace and comfort, which we did not find at Benidorm Palace Hotel. Please look at the pictures and video to get a sense of what I am talking about. You can find videos in this album: https://photos.app.goo.gl/DT8PvxyfRGu1EnnU9

7.0 / 10.0

Good location, old interiors

Good location nearby Copacabana Beach, close to shops and restaurants

The hotel is very outdated - used to be luxurious probably 20 years ago 😅 A bit noisy street. Not very comfy bed and pillows.

9.0 / 10.0

Fantastic bargain

Great staff. Excellent price. Convenient location

I have stayed in this hotel many times and facility is getting a bit run down and could use a renovation, but it is a fantastic value at current price.

8.0 / 10.0

Very good

Good location and great breakfast

They charge for storing your luggage!

4.0 / 10.0

Not good enough

The hotel is in a main street and it's convenient to shops and the beach. Breakfast is good. The pool on the roof was nice as well as the view. The night staff who greeted us was welcoming. Also the housekeeping staff and doorman were lovely.

We had booked two rooms the one we had was fine but my son and his wife's room was terrible. The air conditioning unit was leaking all over the floor and they had to put towels under it and then it wouldn't work. They did get it fixed but it was old and noisy. The day staff weren't helpful except for the housekeeping staff who were lovely. They weren't interested in our issues and I asked several times to have my son moved. I was really disappointed with this hotel as it had good reviews.

8.0 / 10.0

Very good

Clean, good location, helpful staff

Charges to store bags Pretty noisey Smell in bathroom

8.0 / 10.0

Very good

Pretty central Good wifi Room is pretty big Breakfast was nice Staff was really nice

My toilet was bogged and I asked to be fixed but it did not really change anything

8.0 / 10.0

Very good

Spacious, good breakfast big beds

The pillows are not comfy to sleep on [Hard pillows] .The CR is smelly..i dont like it..And shampoo has no refill, and few towels and tissue ..We had to call many times to request for some supplies...

10.0 / 10.0

Great stay, excellent staff

The staff were excellent and I am grateful for their friendliness and service.

8.0 / 10.0

Close to beach and many restaurants nearby

the hotel's convenient location was a significant advantage. It was centrally located, providing easy access to nearby attractions and transportation hubs. Whether I wanted to explore the local sights or embark on day trips, the hotel's strategic positioning made it incredibly convenient.

I am writing to express my disappointment and dissatisfaction regarding an incident that occurred during my recent stay at America Benidorme Hotel. I believe it is important to bring this matter to your attention as a loyal customer and as someone who values fair and transparent business practices. On May 23rd, I checked in at your hotel and was informed by the receptionist that there is a charge for baggage deposit before check-in. To my surprise, I was told that I had to pay a fee of 30reais for the storage of my baggage until my room was ready. This policy was not communicated to me prior to my arrival or during the booking process, leaving me feeling deceived and taken advantage of.

5.0 / 10.0

Passable

The price was ok and the area wasn't to far for the beach and near places to eat.

The main hostess at the front desk in the Checking area had a really rude attitude and was a mean person. Overall a bad customer service. The room had lots of stains on the walls on the main entrance the shower was really slippery and no body was or shampoo the bottles were empty. The main room had light bulbs missing and a broken lamp.

9.0 / 10.0

Superb

My second stay here. Very conveniently located in Copacabana. Close to everything. Rooms are huge and well maintained. Very good breakfast served.

Nothing really

8.0 / 10.0

Very good

Breakfasts was ok

Light of the bedroom Odors of room

10.0 / 10.0

Fantastic hotel in the centre of Rio!

Fantastic hotel in the middle of Rio! We loved the rooftop pool & the lovely buffet breakfast with lots of choice. The staff were very friendly and the rooms were comfy and clean!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Américas Benidorm Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Américas Benidorm Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Américas Benidorm Hotel?

We found 19 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.

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Américas Benidorm Hotel

Hotel in Rio de Janeiro

Reasons to book

About this hotel

Amenities at Américas Benidorm Hotel

Map of Rio de Janeiro

Nearby attractions

Available Rooms

Hotel in Rio de Janeiro

Reasons to book

Map of Rio de Janeiro

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Américas Benidorm Hotel pet friendly?

What amenities are available at Américas Benidorm Hotel?

Explore similar stays in Rio de Janeiro

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