Skyway Hotel

The hotel offers excellent value for money and if you are looking for good value, budget accommodation, then this hotel fits the bill. It is not luxury but we were very happy with its facilities and location. The rooms has mosquito nets and the free WiFi was OK. Breakfast was decent (omelettes cooked to order) but we ate our other meals outside the hotel.

Unfortunately the hotel forgot to pick us up from the airport, although we had sent confirmation of our flight arrival time 24 hours before.

The staff & the garden

The location Some room are outdated and lack amenities

Breakfast was basic did not have many options Location was very good, quiet and in a very good neighbour hood

Provision of a bar within the facility would be good

The actual staff were friendly and helpful and the garden was nice to sit in.

First night breakfast was served to me in the morning and was fine. Second night the breakfast was quite a poor buffet with a shared tub of butter. Had a very bizarre experience when trying to order lunch which I stress is not the fault of the hotel staff who were on duty. I went into an empty dining room and asked for the menu. When I ordered it transpired the entire hotel kitchen staff was "off." A man acting like a manager but who I later found is not the manager at all pretty much shouted at the poor boy trying to help. The boy with limited English rang for a takeaway. I sat and waited...and waited....and all the while this man who was not the manager at all sat at a table doing some kind of paperwork. I waited and asked for a mango juice thinking they had at least this at the hotel. No reply from the man to me at all but he phoned somewhere "She wants mango juice. " I waited....and waited and felt my last day in Entebbe slipping by. Eventually I said I would sit in the garden. The man who is NOT the manager got agitated and informed me as far as I could understand it there was no food ordered and no food. Somehow that he had paid someone something somewhere got into the conversation which seemed very odd. This made no sense because I had had a conversation with a boy on the phone ordering the food Still thinking this was the manager I told him I would be writing a poor review. He was quite rude. It all reminded me of Fawlty Towers. This is an English comedy about a hotel. I went down the stairs and the staff explained the man is ill and not the manager but a friend of the manager and food had been ordered. I waited in the garden and waited....Eventually the boy who ordered the food went to get it. He said the delivery place kept lying and saying it was on the way. When it came and no fault to the boy ordering it I got ginger soup I cannot eat, not great chips and vegetables and a mango juice.