Landhaus Eggert

Super tolle ruhige Lage!

Sehr sauberer Pool und einfach idyllisch gelegen. Unglaublich hochwertiges Essen und liebes aufmerksames Personal!!

Alles in allem sehr gelungen eine schöne Auszeit, die ich wieder nehmen würde

Sehr hohes Niveau in der Gastronomie

- Great catering to dogs. The room had a dog bed that my dog loved and two little dog bowls already prepped with water. Dogs are allowed everywhere in the hotel and there are some great walking paths on the property. - The first room of the dining area is really beautiful with an old fireplace; food was excellent and service was excellent . - Very calm and relaxing - Comfortable beds

- The hotel really only caters to German travelers. I speak French, Dutch and English but unfortunately no German. All the communication from the hotel is only in German. And 90% of the staff only speaks German. The above would have been fine if there wasn’t essential information communicated to guests. - The spa/wellness piece was a complete mess. I asked to book treatments when I arrived and they told me it was completely full during our stay and that it had said in an email they had sent that you had to book ahead. That email was in German, so I did not know. This was really upsetting as it was the main reason we come to the hotel. They should have enough availability in their Spa to cater to the hotel guests, especially when the hotel is marketed as a wellness hotel. I asked to be put in the waiting list but did not get a call. On my last day I went to reception just in case to check if something had opened and they told me that something had opened up the day before and they had tried to call me….but only called my room! As if people wait all day in their hotel rooms. They had my mobile number easily accessible and nobody called me. Very frustrating. We were very clear on arrival that this was important to us but no one seemed to care or make an effort to accommodate. - The bathroom was missing hair conditioner