Club Mahindra Virajpet, Coorg

The house keeping staff was exceptionally good. The services provided within the property were good. The breakfast menu was very good. They had every dish required as per taste. The property was very clean and the rooms were very comfortable. Good clean sheets and the pillows were of good quality.

The Buggie service and its system was quiet bothering. It is for senior members but even so the system is not good. After call they tell you to wait at the lobby for 20mins.Instead they could rather keep one buggie that is consistent in rounds every ten minutes, there is no need to call reception or wait for anybody to drive the buggie. Food is expensive could reduce the price a bit. The 4KM road leading to the resort needs to be sorted. Also, please do provide drivers stay on pay. Even if it cost 2k-3k its fine but provide a simple stay for drivers with basic facility.

About nature

Nice property

It was good.

The food choice and cleanliness was way below the standards. Having been a Club Mahindra corporate client since 2007, i see a decline in their menu choice.

The property is huge, beautifully spread out, and perfect for a relaxing vacation. The rooms are very comfortable and well-designed, with the added convenience of an extra sofa bed for kids, which makes it family-friendly (though it comes at an additional cost).

We stayed at Club Mahindra, and while the property is huge, beautifully spread out, and the rooms are spacious and comfortable (with an extra sofa bed for kids, though chargeable), the overall experience was disappointing. The services were quite poor. The pool changing room had a strong urine smell, there was no attendant present, and despite that, we were not allowed to take pool towels to the room—leaving us with no good option other than using the unhygienic changing area or walking back in wet swimwear. The food was another major letdown—very limited variety, overly spicy, and lacking even basic items like onions in the salad. The staff also seemed uninterested in improving the dining experience. It felt like the focus was more on selling memberships than on guest comfort. The property being on a hill and quite large makes it tiring to walk, especially after travel, yet requests for a buggy/battery car were refused, stating it was only for elderly guests. Overall, while the infrastructure is good, the service and hospitality need significant improvement.