Madame Vacances Les Cottages De Valjoly

Area and facilities
Property building
Swimming pool
Photo of the whole room
Kitchen or kitchenette
review stars
7.8Good
(724 Ratings)
"So much to do for children of all ages. Wonderful lake view and really nice and clean."
Verified guest
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7.8 / 10.0
Good(724 Ratings)

Campground/ RV Resort in Hauts-de-France

2 guests · 1 bedroom · 1 bath

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this campground/ rv resort rental

This Madame Vacances resort is located on the banks of Lake Val Joly. Guests benefit from free access to the Aquatica public swimming pool, located a 7-minute drive away. Access to the spa is available at an additional cost.

Amenities at Madame Vacances Les Cottages De Valjoly

Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
Balcony/Terrace
Laundry services
Accessible Parking
Key access
Cleaning products

Map of Hauts-de-France


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Ratings and reviews

7.8 / 10.0
Good(724 Ratings)
100% verified reviews
9.0 / 10.0
Wonderful stay with many activities.
So much to do for children of all ages. Wonderful lake view and really nice and clean.
8.0 / 10.0
Nice break in green location
The location is nice and clean, nearby the lake and the forest. Very quit. A lot of activities for children, enough to be busy for few days. Free indoors swimming pool, quite modern and clean. The house booked for 4 had towels and linens only for 2 persons, but we were prepared and had our own linens and towels for other guests. Also nice to have dishwasher capsules and paper towels. Property provides soap, dry shampoo, one sponge, one trash bag and one dishwasher capsule, salt, pepper. Kitchen appliance, cleaning equipment, drying rack for clothes were in order. Heating works even during the summer season. Parking is very close to the house.
No internet and very poor mobile connection. The lake has no beach, and due to the bad water quality other water activities were prohibited, so take it in account planning midsummer vacation. The property is 'tired', the armchair was greasy, freezer door was broken.
1.0 / 10.0
Horrible
Uitzicht
The bed was horrible, the lake was forbidden to swim in because of a bacteria and they didnt even tell us. We had to look it up ourselfs. There are stray cats everywhere and the cabin was dirty and with a leak. The neighbours were also very loud till around 01:00 in the night with music and partys. Even when the site told us it must be quiet at 22:00. When we went to the reception to tell the staff what was wrong, they just didnt care and told us that it was the best option if we just left.
2.0 / 10.0
The most unpleasant customer service
The view to the lake was beautiful.
It is clearly indicated in the description of the cottage that guests benefit from an access to pool AND SPA. In our voucher it was marked that we only get access to the pool. So we were victims of false marketing. When we indicated this to the reception staff, the lady who worked there was very unfriendly and very unhelpful. She didn't try to correct the situation in any kind of way. She said that there is nothing she can do, as we are guests via Booking.com. She also said that Madame Vacances does not write their own description on Booking.com site, which I believe must be a plain lie. What was funny about this situation is that when we arrived to the spa we heard that the access would cost only 3,6e per person for resort guests. We were four, so this was question of 14,40e. We of course paid it. I have contacted Booking's customer service and told about this situation - I want this 14,40e back, because for me this is a matter of principle. You can not advertise a service that is not included. The receptionist should have given me a refund or some kind of compensation directly. Madame Vacances has not taken any action within the 48h that Booking.com gave them to give an answer to my complaint and refund request. For me this is unacceptably bad customer service. We paid over 300€ a night and didn't even get the 14,40 euros worth access to spa that was promised. I would also recommend everybody to read the small print carefully. The price of the accomodation does not even cover bedsheet and towels. That costs an extra of 15 euros per person. The price doesn't cover cleaning either, you have to clean yourself. It doesn't cover TV neither. There's a TV in the living room, but if you want to use it and get the remote control, you have to pay 9 euros extra per night. So ridiculous!!
7.0 / 10.0
Nice and relaxing stay
The location is amazing, cottages are spacious and cozy. There is always somewhere to relax even tho the place was very crowded in the weekend and a vast choice of leisure activities you can do in the area. My dogs loved it and had so much fun.
Unfortunately we got the farthest cottage from the lake, just at the entrance of the park, with no lake view and a lot of people and cars going back and forth. The price for the stay was fine but almost nothing is included except for the entrance to the swimming pool: WiFi, TV etc have a daily surcharge.
8.0 / 10.0
Great place
Great pool, other facilities not open yet as previous years
Hard beds
5.0 / 10.0
Passable
The location and the surrounding with lots of leisure activities for kids.
Beds aren't comfortable enough. Room is not very clean. Bathroom tub not drained properly.
8.0 / 10.0
Very good
Beautiful place, enough activities in the area, friendly and helpful staff. Accommodations are a bit outdated but that's expected for the price.

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this campground/ rv resort has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this campground/ rv resort?

Parking is not specified as an available amenity at Madame Vacances Les Cottages De Valjoly. For more information, we encourage you to contact the property about where to park.

Is there a pool at this campground/ rv resort?

We didn’t find pool listed as an amenity for this campground/ rv resort. It may be worth double checking if a pool is important for your stay.

Is Madame Vacances Les Cottages De Valjoly pet friendly?

Yes! This campground/ rv resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Madame Vacances Les Cottages De Valjoly?

We found 9 amenities for this rental. This includes free parking, non-smoking, pets allowed, wheelchair accessible, and balcony/terrace.


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