Hotel Amadeus Sevilla

It was so peaceful, clean, amazing location

I loved everything

The location was perfect, directly in the centre and can walk everywhere. Hotel was beautiful and rooms was good size. Rooftop and the pool was perfect. Staff was very kind and polite. Would definitely be returning!

not a bad word to say!

The comfort and gentle assistance

N/A

Location was excellent - it was a short walk to the cathedral and the other main sites. The roof terrace has a bar and is a relaxing setting for a late afternoon drink. The communal areas on the ground floor are finished to a high standard

The pool is advertised as being heated, but when we checked, the water was cold. Reception told us that it had been so hot they'd turned off the heating but they turned it back on when we asked them. We had been in the area for ten days previously and it had been max 25 degrees. The room was very tired - the floors were scratched and there were marks on the bottom of the bath. The bath was cheap and creaked when you stood in it even though I am a slim person. There was no shower screen so the floor of the bathroom got wet every time we showered. Due to a booking.com error in displaying our family size, the hotel did not know we had a baby with us for our standard room. We had our own travel cot and did not need anything from the hotel except a towel, but we felt like we were an inconvenience as they felt the room wasn’t big enough for our baby to be there. They even had to check to see if we could still stay. Luckily everything was fine and our ten month old baby did indeed fit. Overall we were looking for a touch of luxury and the photos suggested we had chosen a good place. Instead we were disappointed and felt ripped off.