Ferretti Residence Garda Palace

The staff is very responsible. We could not come at time for check in. They have send us detailed videos about check in. It was really very helpful. Appartment was very clean and neat. Everything that we need was available. My kids have enjoyed a lot in swimming pool.

The lock system of door was very difficult. They have send us a video also but we have made practices a lot to be perfect.

Location great

Kitchen could have done with a tea towel and dish cloth so the kitchen surfaces could be kept clean

We couldn’t have asked for a better place to stay! We arrived after “check in hours” and we were sent a very detailed video with instructions on how to get our keys. Once we got there we had the keys and were in the apartment immediately - very very easy and straightforward process! The apartment was clean and the beds were comfortable. The location couldn’t be beat - it was away from the crowds but was a very easy walk to get everywhere. The train station was a few minutes away, the ferry was less than a 10 minute walk. We took an Uber to Gardaland for €16 but decided to walk back. It was about a 25 minute walk but was a very easy, beautiful walk (we had our 4 kids ages 6-15 with us and there were no complaints from them!) 2 of the nights we walked about 4 minutes to have dinner at Le Magnolie and I highly recommend going there! Wonderful staff and amazing food, plus a play area for the kids. We would absolutely stay here again!

Nothing

Location

Very basic apartment, balcony light was broken, safe did not work and we had to ask several times for this to be rectified. Light was fixed 5 days into the holiday, we were promised batteries to power the safe which never arrived. The sofa bed was broken and smelly. Apartment was not cleaned the whole week, no clean towels or linen and when we asked for toilet paper we were told they did not provide it and we had to buy some.

everything

beds

amazing stay

sofa bed

We were planning to visit Garda Land for two days with the kids. We booked that hotel because of its great location, free parking space and also and big room. It fully covered our expectation so all was great!

Maybe WiFi signal was not the strongest but that is not a show stopper at all.

location brilliant an easy walk to the centre of town, driving routes in and out and the railway station

Quality of furnishings, kitchen very limited, sofa bed had definitely seen better days.

Nice location, friendly staff.

Unfortunately, the flat which we had was very disappointed, we had 3 flats for 3 families. The floor was terrible dirty, the stove didn't work, the toilets were dirty. Even if I wanted to clean by myself, I couldn't. The brum was very dirty, and the mop which I had to borrow it from my dad's room, I had to wash it 10 times to have it a bit decent in order to wash the floor. I had to wash the brum also.

Room was very spacious. Swimming pool is nice in the hot days.

Furniture is old and cheap. The bed’s headboard came apart, and the house keeper fixed it with zip ties. Bed linen is cheap, so are the mattresses and pillows. Living room sofa bed is terribly uncomfortable. Ants in the shower.

Spacious apartment plus the benefit of the a pool and a bouncy castle in the yard. The reserved parking space is a big benefit and one of the items we had on our list as a requirement.

There could have been more crockery and cutlery in the apartment. It was just sufficient for 1 meal for 5 people.

The only good thing about this residence is the location as it's near the train station and restaurants / cafeterias's

Horrible Residence! Upon arrival the ac wasn't working and we informed the reception and the reply was that when they can they fi it! i asked for a fan and they told me we don't have!! can you believe it staying in this heat with no ac and no fan! they even had the decency to say that they cannot solve it because we booked through booking.com not directly with them! After 1 night with nothing they bought us a fan and the ac was fixed after 3 days!! we had 2 young kids and you can imagine in this heat, 1 of them got also a slight fever due to extremely hot flat the flat was very dirty we had to buy products to clean a bit as it was not suitable to stay there with that dirt! so we went on holiday and we had to clean! we bought food to cook and on our 1st night we were going to make a pizza; as soon as we put it in the microwave/oven it burnt out!...wee got a wooden spoon to try to take out the plug as it was sparking and black fog coming out!...you can imagine the kids screaming! They never emptied our garbage we had to stay with smelly garbage in the flat Nearly all the drawers and cupboards without the to open from Being through all of this we asked for a compensation and we only got a refund for 1 night with the help of booking.com as they didn't want to give us anything because they said they weren't informed about all this when we clearly spoke with them the 1st day we arrived...they are taking us for a ride and they are saying we are liars!!!! I DO NOT SUGGEST EVEN THINKING TO STAY HERE YOU'LL BE WASTING ALL YOUR MONEY VERY BAD SERVICE AND EXTREMELY BAD RESIDENCE

Awesome place. Clean and nice People. Nice pool and garden near to city. 10/10

Host: Alberto was the most friendliest, helpful and amazing receptionist I've ever met!! We started with a bad day from non-apartment related issues somewhere else. But our spirits were enlivened by Alberto's friendliness! Location: Good location. Close to train station (5mins walk), 5-6mins walk to town centre, and amazing restaurants around the area (recommend the pizzeria beside Penny supermarket) Facilities: Very well equipped with everything you will need. Super secured apartment with shutters in every balcony door. Most secure door I've ever seen with like 5-6 locks.. wow! Cleanliness: Very clean. Check in instructions: Most detailed instructions ever with videos, detailed steps.

There wasn't any light in the balcony area. But it was still manageable with the light from inside the apartment.

We stayed in a very nice, specious apartment. it is equipped with two bathrooms, which was a big plus, because we were travelling with a group of friends. Garda Palace is really near to the Garda Lake. You need to walk for a few minutes to get there, so location is also very convenient.

I suppose I should be grateful it had beds and a roof

I booked a 2 bedroom apartment. The confirmation was quite clear: 2 separate bedrooms plus living room. We were given a 1 bedroom apartment with a sofa bed in the lounge. The receptionist claimed my confirmation was a 'general description' and not what I had actually booked, which is nonsense. They were full and could not move us and booking.com customer services just said we could leave a bad review. I advise you to avoid these apartments - you don't get what you have paid for.

The apartment was specious, the beds were comfortable, the kitchen was functional and the 2 bathrooms were great. Nice and helpful staff. Good location for who is traveling by train or takes the free shuttle to Gardaland. Highly recommended!

The hotel is beautifull, clean and with good location to all around.

Spaces, big balcony, location

No basic kitchen necessities or toiletries except for 4 small sachets of shampoo between 3 people, No soap, no kitchen cloth or dish towels. Kettle was unusable should be replaced. Appartment was not very clean and balcony floor was very dirty.

The location was great,

You get your value for money, however with a few minor improvements like more than one towel per person and small toiletries in the bathroom this place has great potential!