Ocean Villas Hotel

The beachfront location was lovely.

The rooms were in need of an upgrade, beds very uncomfortable.

Friendly, patient and welcoming staff.

Outdoor furniture need a serious upgrade. Broken shower doors and faucet. Washroom needs s good renovation.

Friendly, polite and welcoming reception staff.

Showers, bathroom and outdoor furniture need serious renovations.

When I booked the hotel I requested vegetarian meals for two throughout the stay. After that I called the hotel to make sure that the request will be met and I was assured that it will be so . 2:days before arriving at the hotel I called again and the receptionist told me that it will be organised. At the checking I again lay stress on the veg meals for two pax. But same was not done at all my family had to fork out from salads and potato and broccoli recipes which were available for everybody. Nothing was done to provide my family with some acceptable veg dishes. On our arrival in the room as we were three in the room and only 2 chairs were available in the room I asked the lady in charge at the reception to provide an additional chair which she said will be done. The same afternoon I called at the reception and the same lady told me that the person in charge to do same has already left. The chair was never delivered to the room. Before arriving at the hotel I asked if there was an exercise room and I was told that there was a mini gym close to the reception. So the following morning me and my son went at the reception and asked the butler if a gym was available he appeared confused and almost said he doesn't know when in fact the gym was there when I asked him whether we can use same he was hesitating and said he doesn't know and then maybe ,perhaps yes. Seeing this we left without using the gym. On checking out I told the same lady at the reception about not getting the chair. She just said Oh Yeah. Then I told her about not having any appropriate vegetarian meals she said maybe the hotel should accept bookings from vegetarians. Nothing to complain about the hotel infrastructure and restaurant staff.