Chapeau Rouge par William Frachot - Hôtel Espace Bien-être & Restaurant étoilé
Top rated by guests





8.8Excellent
(1,001 Ratings)
"A really charming hotel in old Dijon, fantastic staff who are professional, friendly and knowledgeable. Lovely breakfast and a delicious dinner with sommelier recommended wine. Our room was lovely wit..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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With a privileged location in the heart of Dijon, near the historic center, museums and shopping streets, this former characterful private house offers modern comforts.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(1,001 Ratings)
"A really charming hotel in old Dijon, fantastic staff who are professional, friendly and knowledgeable. Lovely breakfast and a delicious dinner with sommelier recommended wine. Our room was lovely wit..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Location is great, breakfast is very nice, we got upgrade so the room was spacious and comfortable. Everything was very clean.
We wanted a massage, we asked in the evening for the next day. It turned out that it was not possible to organise it as hotel outsource this service. Communication around this topic needs improvement, we gave feedback to the receptionist. We also specified the time of arrival and when we came room was cold. We got electric heater upon request, but situations like this should be avoided.
10.0 / 10.0
A really charming hotel in old Dijon, fantastic staff who are professional, friendly and knowledgeable. Lovely breakfast and a delicious dinner with sommelier recommended wine. Our room was lovely with one of the most comfortable beds I’ve ever slept in! The valet parking is very useful.
Nothing!
8.0 / 10.0
Location excellent, staff excellent, food excellent
Room too hot
Little space in bathroom
10.0 / 10.0
The valet parking was amazing, car ready outside for when we checked out. The staff were really helpful and booked us a lovely restaurant. The location was central, everything on our doorstep. The room was spacious and comfy and cosy.
I didn't like being there with my kids because it meant I missed out on the dining experience!
9.0 / 10.0
Conveniently located for visiting all parts of the city. In addition, staff were courteous and very helpful.
All good
10.0 / 10.0
very modern room with jacuzzi- excellent breakfast and amazing customer service
WiFi not too good
10.0 / 10.0
Very friendly helpful staff. Great location and the room was great. Breakfast was excellent.
9.0 / 10.0
Good room and friendly staff
The room was a bit dark
9.0 / 10.0
The staff was outstanding and breakfast was great
6.0 / 10.0
The property was in a great location for shopping and restaurants and the staff were fantastic
Was very dark and everything could do with an update. €110 euro to use the sofa bed was a little expensive. Was only €45 less than an entire room.
8.0 / 10.0
The staff was excellent and responsive. The location is great for exploring Dijon and getting to the train station. The room and bathroom were great, and they provided bathrobes and slippers.
Going online was a major problem. It required repeated sign-ons to their unsecured network, and the speed was slow. If you rely upon internet for business, this is not the place to stay.
6.0 / 10.0
Comfortable bed. Close to town centre
Stairs up to the room. Fixtures and fittings in need of repair. Bathroom and cupboard doors were faulty. Sink tap faulty.
8.0 / 10.0
This was an overnight stop for us going on holiday and then again on the return journey. It was clean and staff where attentive. Our view was the roof of a lower building but was not really an issue for us. The main bed was comfy however the put you up for our daughter was not. Breakfast the first time was not explained and we ended up paying for just scrambled eggs and a tiny portion. On the return journey it was and they brought fruits yogurts, hams etc this was better but at 23euros per person expensive.
9.0 / 10.0
We stayed as a family of five with our three kids and had two rooms. Both were very comfortable, clean, and well set up. The staff gave us a warm welcome and were really helpful throughout our stay. The hotel is in a great location to explore Dijon, and it made for a very pleasant stopover on our trip. Highly recommended
Nothing - maybe our room was really small (but we knew it from the listing) - hoped for an upgrade ..;-)
8.0 / 10.0
Location and staff
Old bathroom feel
8.0 / 10.0
Good location, friendly and helpful staff, who were multilingual. Car parking service, which was excellent.
Standard room sink sprayed water everywhere. Expensive for the room standard. Breakfast very expensive; went elsewhere.
10.0 / 10.0
Location. Very welcoming staff. Lovely cool room as it was so hot. Very comfy bed.
Valet parking a real bonus in this heat.
We did not have time for breakfast and the restaurant was closed as it was Sunday. I therefore cannot judge the catering.
Nothing. Everything was excellent.
10.0 / 10.0
Super location. Wonderful beds in large stylish rooms. Very nice. Breakfast was good and staff was excellent.
We loved everything
9.0 / 10.0
Excellent location. Staff were very friendly and helpful. The room was a good size and clean and was perfect for a one night stay. The breakfast was worth the extra cost and was very good
10.0 / 10.0
The hotel staff are exceptional, the location is an easy walk from train and in perfect spot to explore town.
The room was very large and roomy, and everything was top notch, we did not have the breakfast but it looked great.
I highly recommend staying at Chapeau Rouge
There is nothing not to like, it is a superb property with the staff being exceptional!
10.0 / 10.0
Location and the perfect facility. Right in the best area.
8.0 / 10.0
Central Location. Ease of access to main Dijon sights and shops/restaurants.
Room was comfortable .
Overlooking the Street. Unable to sleep with window open due to routine noise. Room did have air con.
Shower and Bath combined . The bath surface was so very slippery especially as Gel wash and Shampoo was situated away from The shower and too high to reach whilst in the Bath. Crazy.
Room 343 was very small for two people especially as a Superiir Room.
10.0 / 10.0
Excellent house in a very good location to discover Dijon. Close to all attractions. Very welcoming and helpful staff that made our stay unforgettable. Generous and spotless room with a very nice bathroom. The hotel restaurant is superbe! In short: A perfect stay!
5.0 / 10.0
Very good position in the centre of town. Covered parking nearby was convenient and inexpensive.
The Hostellerie aims heroically to punch above its weight. The service is meticulous, but is it really necessary to have an 'a la carte' menu for breakfast? It is too early in the morning to negotiate such pretentiousness.
Our bedroom unfortunately smelt a bit off: had something died in a ventilation duct? Apart from that it had all the normal comforts of a decent hotel.
10.0 / 10.0
The location was perfect for exploring the city. The entire staff was very friendly, helpful and accomodating.
I don't have any negative feedback.
10.0 / 10.0
The rooms were spacious, well-appointed and comfortable. Pretty decor and nice big bathrooms.
Friends had a bathroom either a tub that was a bit dangerous. Slippery showers are also hard for older people.
10.0 / 10.0
Great location
No viee from bedroom window
9.0 / 10.0
Excellent service.
Room was a little dated.
8.0 / 10.0
Fantastic location, quirky eclectic design, friendly front desk and staff.
Nothing stood out
8.0 / 10.0
Everything was nice
Room was small
10.0 / 10.0
Beautiful suite newly renovated excellent size and comfy bed
Staff were helpful nothing an issue
Restaurant was a gourmet Michelin star feast
Valet parking was excellent
Breakfast average but all food groups catered for
Overall lovely property well
Positioned to explore Dijon
Nothing comes to mind at all
10.0 / 10.0
Nice comfortable room, staff was very helpful.
8.0 / 10.0
Location, spacious room, great breakfast, friendly staff…
Bathroom: we had a shower in a Jacuzzi type bath. The bath was slippery and too high to step in and out in a safely manner. No grip, no nothing. Really very dangerous!
5.0 / 10.0
location, room colors & decor style
comfortable bed amazing sheets & towels. The complimentary house prepared water was so refreshing ( very stingy with them & attitude when asked for more ???
1st no coffee ☕️ offered complimentary down stairs ! For those who do not like room coffee makers ! We had to pay for , let’s say not a good cup from the dining room and it was cold . Again an attitude !!!!
staff , except Emily , night crew was sketchy and short ?
complementary coffee in the downstairs lounging area should be offered no excuses !!!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Chapeau Rouge par William Frachot - Hôtel Espace Bien-être & Restaurant étoilé. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chapeau Rouge par William Frachot - Hôtel Espace Bien-être & Restaurant étoilé pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chapeau Rouge par William Frachot - Hôtel Espace Bien-être & Restaurant étoilé?
We found 23 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
