Home2 Suites by Hilton Louisville Downtown NuLu
Top rated by guests





8.1Excellent
(179 Ratings)
"Very convient and not far from our destination"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Attractively set in the center of Louisville, Home2 Suites by Hilton Louisville Downtown NuLu has air-conditioned rooms with free WiFi and private parking. This 3-star hotel offers an ATM and a business center.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Outdoor Cooking
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(179 Ratings)
"Very convient and not far from our destination"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
It was clean, room was spacious and the location was nice. The staff were kind and pleasant when we checked in, and it is a nice hotel overall.
Breakfast was kind of a disaster. The staff just sort of stood around the entire time we were there. Multiple people asked about bowls, plates, silverware, and were left waiting. We couldn't find silverware anywhere during breakfast, they were out of almost everything by 715 (breakfast opens at 7). The pool was too cold to use (we visited in Jan). Parking was a little expensive ($18) and it was just a little disjointed during our stay. Overall it felt like a lot of the amenities were only usable on paper.
8.0 / 10.0
The staff made us feel very welcomed. Even went into the kitchen to get me something so I didn't have to wait til morning. Rooms were clean and smelled fresh.
The room was a little small but nothing to stop us from staying again. Breakfast wasn't that good is my only complaint. Bacon crumbled in the utensil before even getting it out of the container, eggs were dry and tasteless. So we ate oatmeal and cereal.
9.0 / 10.0
The staff was friendly and the location is great.
I didn't like it that I had to pay for parking. I feel that I paid enough to stay and it should be included in the room price.
3.0 / 10.0
Clean
broken bolt off the door in our first room. TV was completely discovered. Heater would not go up to heat the room. They did move us, but it was like people were bowling up until the mid hours of the morning right above us did not feel like it was a safe area. Staff gentleman at the front desk was very unprofessional.
10.0 / 10.0
Very convient and not far from our destination
The breakfast wasn’t great, but I still ate. Some items wasn’t cooking the food all the way thru but other than that. It was ok(breakfast)
10.0 / 10.0
This stay was "exceptional" because I had no idea where we were going, or what to expect. (I just wanted to see Mac McAnally!) This place is a gem for many reasons: I love that they have actual silverware and dishes, not all disposable, like many. I enjoy my coffee from a real mug, and that was available when we walked in after a long drive. The location was outstanding, in my opinion, with the coolest places within walking distance, and a short Uber to the Louisville Palace. Our room was comfortable and cozy. The staff was very friendly and helpful also!
Breakfast was great, but because I arrived on the late side of the breakfast hours, they were out of forks. No big deal! But maybe some extra utensils for the breakfast latecomers like me.
1.0 / 10.0
I am extremely disappointed in the experience my family and I had during our visit. Given the price of our reservation and the expectations set by your hotel’s listing and amenities, the reality of our stay was unacceptable on multiple levels.
To begin with, the main reason we chose your hotel was for the pool, which we specifically selected so our children could enjoy it. Unfortunately, the pool was unusable due to feces being present for two days, preventing my children from swimming during our stay. This alone would have been enough to warrant concern.
Additionally:
Our room remained at an uncomfortably high temperature (77°F or more) throughout the stay, despite multiple calls to maintenance and attempts to adjust the thermostat. This made sleeping nearly impossible, especially with one adult in our family who suffers from hot flashes. On our final night, the front desk offered a room upgrade, however, my family was leaving for a wedding and it was already too late.
When I went to the front desk at 5:00 AM on Friday to ask for milk for my daughter’s bottle, I was refused—even after offering to pay—because it was “not breakfast time.” This lack of basic accommodation for a small child was deeply disappointing.
On Friday evening, I called to request replacement towels, as I was alone with a sleeping toddler and unable to leave the room. I was told no one could bring them. As a result, I was unable to shower.
I had to call several times to have our garbage and recycling collected, which was only done on Saturday, leaving our room cluttered and unsanitary for the first two nights.
The TV in our room was broken for two days, and only replaced on Saturday, further limiting any enjoyment for our children who were already upset about the unusable pool.
9.0 / 10.0
I liked how it was convinently located to all the bars restaurants etc
?
8.0 / 10.0
Breakfast bar was great staff was very helpful and friendly
Parking you had to pay to park in hotel parking lot and the parking on street was a hit or miss to find a spot
9.0 / 10.0
The two gentlemen working at the front desk on Saturday 8/30 during then day and evening were very nice and a lot of fun.
Parking was not the best, we parked on the street most of the time. Street was very noisy on Friday night 11:00 pm on. Sounded like vehicles or motorcycles were racing. Our room was on the street side.
9.0 / 10.0
clean, friendly staff
parking
3.0 / 10.0
Comfortable beds
Breakfast selection was lacking, had to pay for parking, $4 for a 20 oz soda.
9.0 / 10.0
It's a copy place
Na
9.0 / 10.0
Breakfast was really good. Coffee good too.
Staff was helpful and v responsive
10.0 / 10.0
Location and amenities in the room and parking price
Room was great and so was staff. Wish they had a stove or hot plate in the room. That’s the only
Thing it lacked
10.0 / 10.0
Very clean everyone was amazing
Is nothing to not like!
2.0 / 10.0
Not much. Front desk staff were friendly and helpful.
Room was dirty. Carpet was stained and tile floor areas were sticky. No bags in bathroom trash can. Tub was filthy and bathroom was not cleaned well. Buttons on elevator were smashed inward and the emergency button on elevator was missing. Arrow buttons were not in place. Crooked in the slot.
10.0 / 10.0
Clean, well updated, very convenient location.
N/A
6.0 / 10.0
I like that the pool was working
The breakfast was terrible. A main part of the reason we chose this hotel was complimentary breakfast which was ok on the first day. The remaining days consisted of eggs and cereal or waffles. No meat, no bagels or toast, no fruit. My teens didn't get breakfast
8.0 / 10.0
Breakfast was basic & fresh. Dining Room was part of the Reception area, and was very neat. The gym had all the required equipment, a swimming pool, and laundry facilities.
The inspection certificates displayed in the elevators, were both outdated. After the cleaning of the rooms, it was observed that there is a trail of trash (collected from the rooms?) left strewn in the corridors.
10.0 / 10.0
Breakfast was good. Pool was clean and good. House keeping was good. Proximity to where I needed was good. Check in and check out was an easy process.
The price for the location wasn’t the best. Neighborhood is pretty ran down. And the lack of parking wasn’t awesome either. 16 a day on top of the room rate is steep.
10.0 / 10.0
Clean, breakfast
Na
10.0 / 10.0
Breakfast was great, great choices
Liked everything wouldn't change anything
5.0 / 10.0
Room cleanliness not up to what we expect from Hilton. Room was not serviced the entire 3 night stay. Upon inquiry was told I should request room be cleaned. 🤦🏼♀️. Self parking in the hotelproperties lot required payment. Was a pricey hotel stay for the money.
Basic
Room not services daily
Parking fee
1.0 / 10.0
The water was hot
The room was not cleaned upon check in and when my wife mentioned this was brought cleaning supplies. The sheets had makeup and hairs all in them so we had to get new sheets and the housekeeping supervisor who came in to inspect the room was very embarrassed that the room was missed. My wife works in housekeeping and was appalled. The ac on the entire floor was not working so the hallway was 82 degrees during an excessive heat warning and again didn’t feel the need to move us to a floor with air conditioning.
8.0 / 10.0
Good location. Clean room. Bed was ok.
Breakfast was minimal. One of the female staff in the kitchen was extremely loud and telling off another employee. Could be heard throughout the entire lobby. Parking was also $20 a night.
1.0 / 10.0
Very unfriendly, and to top it off i had a birthday party for my kids and they were saying I left room of cake crumbs on floor. Crazy part was I cleaned the room. Charging my $300 for cleaning. Only messy part was the overflowing trash cans. that’s it! The are insane! Very rude to my kids.
Staff are terrible and very much so skimming for extra money. Watch out
10.0 / 10.0
Great location, very nice property
N/a
5.0 / 10.0
Location close to Nulu which had great sites
Air conditioning did not work properly so room stayed at 75 the whole time. It was very uncomfortable and humid in room. Room felt muggy and unclean. Asked for fresh towels which took multiple calls to finally get
10.0 / 10.0
The room was clean, the staff was incredibly nice and helpful, and the location was a short driving distance from downtown.
The pool was not heated as advertised.
1.0 / 10.0
The hotel itself was good-- clean, friendly staff, big rooms
The temperature in our room was 78 degrees when I arrived and was up to 80 degrees by the time we got back from our event (despite being set to 68 all day). We couldn't sleep in those conditions, so we had to leave and drive home in the middle of the night.
9.0 / 10.0
The area
Everything was good
8.0 / 10.0
 The beds were comfortable. The shower was hot breakfast could’ve been better.
housekeeping. They were knocking at the door around 9:30 in the morning check out was not until 12 stop disturbing peoples sleep.
10.0 / 10.0
Great place to stay.
5.0 / 10.0
very clean and spacious room
not enough staff, not helpful, poor choices for breakfast. ran out of coffee cups and was asked to bring one from the room down to the buffet
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home2 Suites by Hilton Louisville Downtown NuLu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Louisville Downtown NuLu. Enjoy the water!
Is Home2 Suites by Hilton Louisville Downtown NuLu pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites by Hilton Louisville Downtown NuLu?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
