DoubleTree by Hilton Asheville Downtown
Top rated by guests
Most favorited





9.1Outstanding
(218 Ratings)
"The staff was wonderful. The location was perfect for my stay."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Doubletree by Hilton is located 5.7 mi from the Biltmore Estate and is 3 minutes' walk from Downtown Asheville shopping, dining, and entertainment. Free WiFi is offered at the hotel.
Business facilities
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Top rated by guests
Most favorited
9.1Outstanding
(218 Ratings)
"The staff was wonderful. The location was perfect for my stay."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff was wonderful. The location was perfect for my stay.
10.0 / 10.0
Great service
Great location
5.0 / 10.0
Lovation
Beds and pillows were to soft and used/worn/old and the tv wasn’t in front of bed but to the side of the bed which made watching the tv uncomfortable
10.0 / 10.0
It was comfortable and close
To everything we wanted to do
No dislikes. We don’t interact with the staff so that’s why I couldn’t give the highest marks
9.0 / 10.0
From the moment we checked-in, I have to say that the receptionist, I think her name was "Lynn," was extremely friendly and accommodating. Her pleasant demeanor was the difference for me. I wish every receptionist working there had her pleasantness. Housekeeping staff were very pleasant.
Other front desk staff weren't as pleasant as our first person we encountered. A couple of the breakfast staff seemed overwhelmed....perhaps understaffed.
10.0 / 10.0
The location was convenient to the Biltmore House. The View was excellent!!
N/A
9.0 / 10.0
The size of the room was spacious. The hotel was clean. Breakfast service excellent and reasonably priced
Short stay did not have any dislikes while there
10.0 / 10.0
There's a nice indoor pool, and a great rooftop bar with food options and a view of the mountains.
Nothing. We had a great experience. Free self-parking would be nice, but the fee was reasonable.
8.0 / 10.0
The location was perfect for walking Asheville.
I paid extra for a Mountain View, and I got a view of the highway.
9.0 / 10.0
Clean, comfortable, friendly and helpful staff. Beautiful rooftop bar views.
Too many dogs
10.0 / 10.0
Beautiful room
Would like to be closer to downtown
9.0 / 10.0
Cool hotel with great rooftop. Really good location too, walkable into town
N/A
10.0 / 10.0
Clean room with a great view. Hostess was very helpful and friendly when we checked in. Restaurant food was good.
10.0 / 10.0
Room was spacious and bed was comfortable. Staff was friendly and helpful. The warm cookie at check in was awesome!
The rooftop bar was nice and staff was great. The view is amazing. But the highway noise made it less than ideal. Can't control that but the hotel is adjacent to the busy highway. No road noise in the room though.
9.0 / 10.0
Excellent staff - extremely helpful
Paying for parking
7.0 / 10.0
The location was great! Walkable but not chaotic. We enjoyed the rooftop bar and the food at the bar and restaurant downstairs was good. The room was a great size. The staff was very friendly and we enjoyed interacting with them. The room service was quick and fresh. The room seemed clean, no obvious issues. Worth the cost for convenience alone. Very good stay overall, my husband and I would gladly stay here again.
The PARKING IS HORRIBLE! They charge $25/day for self-park. The other option is valet. The parking lot is not very close to the main building and you have to walk in the open. It rained every afternoon we were there so going to the car or going out to smoke was a problem. The front entrance and valet area was cramped and didn't function well. You can't get around the front desk without bumping into a customer at the front desk, the clearance from desk to the furniture in the room is like 5-6 feet, it seems.
10.0 / 10.0
The staff were amazing and very helpful. The room was very nice and the beds were comfy!
10.0 / 10.0
Great us happy with service good?
Great service what do you think.???
9.0 / 10.0
Lindsay in the roof top bar/restaurant was wonderful. Her excellent service and friendliness made our experience much more pleasant.
The toilet paper and facial tissue were way to cheap & substandard for such an excellent hotel.
10.0 / 10.0
I liked how clean and efficient the hotel and staff was. The room was spacious which is necessary when you are traveling with pets.
I was not a fan of the $75 for dog fee, wish it was a little less like $40.
9.0 / 10.0
Good location to near by downtown restaurants and bars.
N/A
8.0 / 10.0
Beds were soft, room was clean.
First concierge when we checked in was very nice.
The second not so much. Our card keys were not working. And the 2nd girls said well they won't work if you put them near your phones. Only to take the redone cards up and they not work. Turns out they had to replace the batteries in the mechinism on the door.
8.0 / 10.0
It is a perfect stop-over hotel for a road trip (e.g. to Grand Canyon when flying into Vegas) that helps you to avoid LV notoriously horrible traffic. Brand new hotel with wonderful stuff but quit basic facilities. We landed in the evening, got a car at the airport, and got to the hotel in 10 mins easy drive. Hit the road early in the mourning for our road trip to Grand Canyon and had a short shopping stop at Albertsons to get the supplies, just 3 mins from the hotel. Great logistics for a road trip and no need to get into LV.
no swimming pool or other facilities. small convenience store on side, otherwise no dinner/food options
9.0 / 10.0
Great location for concert. Mountain View’s. The Montford rooftop bar.
10.0 / 10.0
Our room was gorgeous and comfy with everything we needed. The staff was super friendly and helpful. The rooftop bar and its staff were outstanding. This hotel in downtown Asheville NC is a real gem!
We loved everything about the hotel, the staff. the location...EVERYTHING was top notch!
10.0 / 10.0
Room was very clean and spacious.
7.0 / 10.0
Did not have breakfast
Paying for parking is absurd!!! No alcohol free beer in rooftop restaurant.
6.0 / 10.0
Staff was friendly and helpful for the most part. The hairdryer was great! Good location / walk-able. Great view from rooftop bar.
Pillows were not supportive and the bedding and bed were not comfortable. You could not view the TV well from the couch in the King room we got because the TV did not articulate to the angle. They charged $25 per night for parking. The parking attendant lost our key fob which delayed our departure for about 30 minutes. The refrigerators do not have freezer sections. The shower head was broken and therefore could not be adjusted well for a shorter person and there was no foot ledge to shave either.
7.0 / 10.0
Staff did a great job
Paying for parking
1.0 / 10.0
The location was good, very walkable to downtown Asheville.
The location was in the midst of a construction zone and was very loud. The view from our 5th floor room was directly onto new construction with construction workers that were in direct view of our room, providing zero privacy. The hotel lobby smelled like garbage and dirty diapers, although I brought it to management's attention, it was not corrected. I paid a $75 pet fee once I arrived on the property, although the website indicated the pet fee was only $10 per night. Parking was NOT included, as advertised. I paid for one breakfast, and the food was cold.
8.0 / 10.0
The beds were comfortable, the complimentary breakfast was excellent, definitely a step above most. Loved the Crabtree and Evelyn soap offered
The room was on the smallish side, the parking was expensive, the bathroom door was sticky though for the rest it was very clean and staff was indifferent.
10.0 / 10.0
location and price
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Asheville Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Asheville Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Asheville Downtown?
We found 1 amenities for this rental. This includes , and business facilities.
