Omni Chicago Hotel
Top rated by guests





8.7Excellent
(841 Ratings)
"The hotel was great and was in a really great location for us. The staff was also top tier. I also loved the view from our room."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Placed on Chicago’s famed Michigan Ave, the all-suite Omni Chicago Hotel puts you in the heart of The Windy City.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(841 Ratings)
"The hotel was great and was in a really great location for us. The staff was also top tier. I also loved the view from our room."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The location was amazing. My whole party felt like we were in the middle of everything. We walked to The Art Institute of Chicago, Millennium Park (with the Bean), and the river. We were on the 5th floor which was not really high, but when I booked it did tell me that was the room I was booking. The staff from the front desk to the doormen were so friendly. The hotel was very clean and consistent. I've been to hotels in big cities where the lobby does not match the vibe or cleanliness of the room. The Omni completely exceeded all of our expectations. I loved the suite. I was traveling with two other adults and we had enough room for all of our stuff.
There really was not a whole lot I did not like. While the room was nicely renovated, some of the fixtures in the bathroom seemed old.
8.0 / 10.0
Was very clean and such a great location.
Got an unexpected charge after leaving with no explanation.
8.0 / 10.0
The location was amazing
No microwave and the bar atmosphere was not pleasant
10.0 / 10.0
The hotel was great and was in a really great location for us. The staff was also top tier. I also loved the view from our room.
6.0 / 10.0
Nice hotel, Staff is all friendly and responsive to requests.
The single pane windows on a cold Chicago night and a heater that didn't quite heat up until the sun rose. brr : (
9.0 / 10.0
Location and room
Parking cost was not accurate on the website and the safe didn’t not work in the room.
10.0 / 10.0
The staff was friendly and helpful. I didn't have anywhere to go for Christmas and decided to visit Chicago. On Christmas morning I woke up to a Christmas stocking hanging on my door, it made my day.
10.0 / 10.0
Location and fabulous rooms.
10.0 / 10.0
Location! Very cozy for Christmas with the decor
Paying to park
9.0 / 10.0
Great location, super friendly and great staff.
N/A
10.0 / 10.0
Staff was exceptional, so very nice and welcoming!
9.0 / 10.0
The room was as advertised.
The hotel was clean throughout.
The hotel was quiet in the evening and early morning.
We found the bedroom a little tight without much room around the beds to move.
The sliding door between the bedroom and bathroom was not on its rails and was very loud when opened or shut.
8.0 / 10.0
Great location, comfortable beds
No duvet / blankets for sofa bed despite asking for them twice
3.0 / 10.0
Location
Worn sheets, faded fabrics, stale air - def not 4 star, and would have been good for $200 for a night, but not $400 which it actually cost after taxes etc. I was surprised this is what an omni hotel is like, and will avoid omni at all costs in the future.
9.0 / 10.0
Great location and staff. Stayed here numerous times and will continue to return
10.0 / 10.0
Loved the space of our room and location
Not much we didn’t like about the property! The beds could have been a bit more comfortable, but we can’t complain.
10.0 / 10.0
Location is great!!!
My stay was 2 grand through booking.com I wish I could use that stay towards omni credits
9.0 / 10.0
Great location! Staff were very friendly, it’s very secure, the room was nice enough, very good price
The room was fine, but very dated. Items were broken, paint was peeling, a curtain rod was basically ripped from the wall, etc. The location and security of the hotel was fantastic, and the price was very low for this kind of hotel in the area, so I think they priced it knowing the rooms need upgrading. It really didn’t impact the stay so I would stay here again for sure.
10.0 / 10.0
The location was perfect
On your website it said you had a pool and hot tub and you had neither
3.0 / 10.0
Location.
Had no running water for hours. Was told I was going to be credited back money for the inconvenience and then later told me they couldn’t because I booked through a 3rd party. Had 4 kids in a hotel room after traveling all day with no water.
10.0 / 10.0
The location, the attention to detail, the helpful bell hoppers always happy to see us and offer help. The entire staff and manager. She went over and beyond to make my birthday special
10.0 / 10.0
The staff was awesome! We love the location
7.0 / 10.0
Room was clean and comfortable and staggered were nice
Have to get an elevator to the third floor to get to the lobby from where you need to take another elevator to get to your room. The hotel lacked a general gathering area I felt
9.0 / 10.0
the room was wonderful. It is in a great location. Valet was wonderful
The bar closed too early.
8.0 / 10.0
Location. Card access so it’s not easily accessible.
I didn’t get to pay for my food right away. They charged it to the room and I just wanted to pay.
10.0 / 10.0
Location was key for us. Parked in garage directly across street and never moved it until we checked out. Took trains everywhere. Plenty to do all within distance. Hotel was very nice and staff was excellent.
NA
8.0 / 10.0
The location, the size of the room
“The hotel feels a bit gloomy and does not really give the impression of a proper hotel since the it only starts from the third floor of the building . The public areas are not very inviting, and the rooms feel somewhat outdated. In addition, there is no kettle in the room, only a coffee machine.”
1.0 / 10.0
Location
The rudeness of the front desk staff named Omar.
5.0 / 10.0
Great staff and excellent location
Carpet all over the whole building very difficult to walk poor luggage room Carpet makes it look not clean. Number two poor poor lighting in the rooms.
9.0 / 10.0
We booked the Omni Chicago because it was walking distance to almost everything downtown Chicago. The hotel was beautiful, clean, roomy. I love the city view from our room.The staff (from the valet to the front desk to the room service) was friendly and helpful.
Parking was expensive. Valet is convenient but costs $75 a day. Public parking is blocks away from hotel and costs $50 a day. Traffic is congested. It takes 30-40mins to drive 5miles. But it is to be expected since it is a popular tourist site and no fault to the hotel.
10.0 / 10.0
Very clean staff was very nice. Great location.
No complaints!
10.0 / 10.0
Location
Professional and engaged associates
Clean and comfortable rooms
N/A
3.0 / 10.0
When I booked the hotel it said it was 350.00 a night when we got there it was over 400 a night
10.0 / 10.0
Location, staff
Cost a bit high but it’s in the city
10.0 / 10.0
Excellent location, rooms and beds
I have no complaints
10.0 / 10.0
The staff was amazing and the room was perfect! No issues the entire weekend!
10.0 / 10.0
Cleanliness & most of all, the STAFF.
Nothing. It’s spotless.
10.0 / 10.0
Stayed at Omni for my birthday weekend. Great location, well appointed rooms (ours had an AMAZING view), but it was the staff that really made the entire experience exceptional. FD staff member Omar went above and beyond to make our stay extra magical. Any time we passed the front desk, Nate and/or Omar warmly greeted us and asked how our stay was going. I appreciated the warm and genuine service.
9.0 / 10.0
It was very clean very fancy everyone was super friendly and more than helpful! We had issues with valet because of their new system but the staff was there to help as much as possible and got the situation resolved. Amazing food at the hotel restaurant with the best breakfast i have ever had.
Only thing was the location of the main entrance was difficult to get to because of the city being so busy.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Omni Chicago Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Omni Chicago Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Omni Chicago Hotel?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
