Super 8 by Wyndham Sevierville Riverside

Location.

Carpets were stained.dirty. it Smelled Stinky. Bathtub / Shower Way outdated. Beds were comfortable but that's about it . Also said Breakfast which we found out was muffins an coffee. Very Disappointed The lady that checked us in Was Very Nice

Our non-smoking room 217 reeked of cigarette smoke. I got up the next morning to find a roach crawling across the bathroom floor. The carpets are terribly stained. We have stayed at this facility a few times with no issues, but we will NEVER be back here again.

Not much at all.

Dirty rooms Views were awful Bedspreads had holes and were worn Bed was worn and VERY uncomfortable Not friendly desk clerk Not service animal friendly Don't book on booking.com because if you have an issue with your room and need to cancel or if the motel is bad and you want to cancel, they WILL NOT answer the phone! We called and were on hold for nearly an hour before we gave up and called our credit card company to help with the refund.

No breakfast

Not clean. Needed much updating.

I booked a reservation through Booking.com based on reviews for the app. They advertise a full free breakfast on their listing. When we arrived, the place didn't match the photos. It's an incredibly run down property that clearly isn't being maintained on the outside. When we checked in, the breakfast ended up being a coffee station and bagels that were only available during a 30 minute window. This was completely opposite of what they're advertising, but it got worse when we went to our room. It was full of roaches with dead bugs all over the floor. When we pulled back the covers on the beds, we found bugs in the covers. One of the comforters had suspicious white stains all the middle, and it was clearly filthy. The lamps were covered in mold, as were other items. The room also reeked heavily of pot. We took photos and left the room to get a refund. When we showed the check-in lady the photos and told her about the smell, she said that "we can't prove where the smell came from." She also asked if we touched the bedding, despite having just seen a photo of the covers pulled back and bugs in the bed. She then gave attitude over us having touched the beds because now they needed to be cleaned. I informed her the room wasn't "clean" to begin with. She did process a refund, but today, we were reported as a "no-show" to the Booking.com app and were charged a $127 fee. I've reported them to the app and will also be following up with the TN health department and reporting them to the chamber of commerce and any other agency that I can. These people are running a scam on these apps. Nothing about the place matches their ad information or the photos. The rooms are filthy biohazards full of bugs and mold. Nothing was clean. And they had the nerve to report us to change a no-show fee! The owners of this dump should be ashamed of themselves.

Very dated facility. Very loud road noise all night. Pretty much no breakfast offered.

It was fairly clean.

Location was nice

Mold on the ceilings, stains on the carpet, slide locks did not work properly. I did not feel very safe staying there with my children without the door slide fully working. If I could have found something else with availability to meet my need I would have gone somewhere else after we checked in. I will definitely not be staying at this location again.

Was clean

The odor of the room was horrible The staff unfriendly They told of breakfast included. Lead us to believe we wouldn’t have to eat at a restaurant. Was simply a grab and go. Would have brought our own had they have advertised accurately.

Location Raccoons

Disgusting , dirty, bugs inside room caught in cobwebs on ceiling, killed a cockroach in bathroom, it has balconies, nice ones but too dirty to enjoy them. First got there discovered feces human or animal on shower curtain, the front desk got us a clean one and she nicely offered to hang it, which she did. Front desk people nice no complaints at all. We been coming here around 20 years now, and have steadily seen it decline, things that could easily been cleaned was dirty, like light switches and table tops. Rooms are dated, that’s not the problem, it’s how they are maintained. I talk to the nice lady at the front desk, when checking out, told her all of this, told her I know nothing she herself can do, but wanted to reassure her none of this is her fault, ( she’s the one that hung the clean shower her for us) I hope somethings are changed here, it’s a shame that this place has gotten in this shape, could be so great with the river behind it, etc I take no pleasure in a review such as this one.

Location was good. Didn't eat breakfast

A little cleaner as in clean carpets. Chair was peeling and quite a bit of dust throughout

The only good thing was the 18 raccoons that were down from our patio that showed up every night for food!

Absolutely disgusting! The carpet was completely stained through the room. The bathroom looked like it hadn't been cleaned since the last time we stayed there. (5 years ago and it was actually nice then) They say double queen beds but they are in fact only full size. The room had not been vacuumed. Nothing in the room was clean including the bedding. The furniture was busted up and broken. It was completely nasty. Unfortunately we could not go somewhere else due to our budget so we had to stay but NEVER AGAIN! The front desk help was rude as can be. The housekeeper guy didn't speak English when I asked for clean towels. He looked at me like I was stupid! Such a disappointment 😞

Clean

Needed more chair in our room.

Nice frontal view

All the raccoons at my back door. Couldn’t go outside without them coming at you. There were 13 of them

Location and room size

Iron did not work.

Breakfast was good

No hot tub

Cheap comfort of the layout of the room

the location. the front desk lady was so nice!

The room had not been clean the bathroom was disgusting feces in the bathroom floor! The bedspreads have stains on them. the room smelled like cigarettes

The location is great!

A little outdated but kept up overall. Housekeeping needs help!! Empty Kleenex box, dirty floors, remotes don’t work ( you have to push really hard to change the channels). We found a half eaten toasted chicken and gravy(??) in our room on the luggage rack. Front desk guy did offer to move us to a different room but then we would’ve been separated from the rest of the family. Nothing else offered! Not sure where breakfast was offered either.

Location

Run down. For price, I expected much more. I’ve stayed in cheaper hotels that I’d rate much higher than this one. Appears No Updates, damaged ceiling tiles, smell, hard to open doors.

Nothing.

I never stayed. After checking out the room I had to leave. It smelled bad. It looked sketchy. It was dirty feeling. It was scary. The area looked nothing like the pictures. There were creepy men hanging around too

Same as my previous review. The Queen 👑 double rooms are very nice. It's actually two rooms in one with TVs in both rooms and a private balcony. The raccoons 🦝 in the back are sooo cute 🥰 and friendly. People feed them from their balconies and they'll also eat from your hands.

The breakfast is only a small pack of muffins.

Location,price

Beds ,dirty,flat pillows

Great location

The friendliness and welcome

Nothing

location, price, that there was a pool

no breakfast except grab bag

Nice size rooms

Nothing.

Clean ,good location

They mow and weed eat to early in the morning

The back balcony looked over the little pigeon river and a golf course

Our room wasn’t very clean

Bathroom, towels, bed

The room smelled moldy felt damp.

It was close to Dollywood.

Surfaces were dusty, sheets were old, breakfast was not what the pictures on the website, room and heater/AC smelled like smoke, elevator & main office dirty.

Great location rooms clean and beds are good

No Continental breakfast