The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale

Beautiful grounds. Good amenities. Great food. Some staff were very friendly and happy to help. Beautiful pool. Clean rooms.

Unresponsive spa staff. It made it impossible for us to use the spa. Some staff were not polite unless generous gratuity was given. Short hours of operation for tennis pro shop, limiting ability to book courts.

We loved the Canyon Suites. Quiet, tranquil, relaxing, clean, wonderful polite staff that were beyond helpful, stunning gym, car service to local restaurants and shopping centre, green surroundings. My 15 year old said that the breakfast was the best she had had in any hotel!

Perhaps the pool at the Canyon Suites could do with a refurb. It’s fine but the tiles around the pool need updating as does the pool itself.

The Canyon Suites at The Phoenician was excellent and I would absolutely stay again. The room, service, food, property and staff were all we could have hoped for. The Spa was one of the best I've been to (and I've been to many!) and the complimentary breakfast each morning in the lobby was better than any sit-down restaurant. The pool staff was attentive, everything was so clean & the nightly turn down was a treat. Highly recommend

There is some construction going on onsite and our room was overlooking the construction site. We weren't loving the view after a 6-hour flight from the East Coast. They were kind enough to honor our request to change rooms & the 2nd option (although on a lower floor was perfect!), I'm sure during a busier time of year, that may not have been possible, but we appreciated the effort & welcomed the change. However, we would have appreciated knowing about the construction prior to making our reservation. There was a shady character or two monopolizing the lobby for most of our stay and we had a hard time figuring out what her deal was and why she was allowed to hang out in the lobby, smoke pot & throw a birthday party for her 2-year-old daughter, complete with decorations, goody bags, ride on toys and all. But other than that weirdness - no complaints.

Gorgeous!

Everything