Hyatt Centric Key West Resort & Spa
Top rated by guests





8.3Excellent
(531 Ratings)
"Room location and size were adequate. View was very good. Shower and bathroom accessories were very good. Response to issues was timely."
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4-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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This waterfront resort features an on-site spa and fitness center and is located on Key West Island. Guests can enjoy the nightlife and restaurants of Duval Street, which is only 3 minutes’ walk from the resort.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.3Excellent
(531 Ratings)
"Room location and size were adequate. View was very good. Shower and bathroom accessories were very good. Response to issues was timely."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
I stayed at Hyatt Centric Key West Resort & Spa for 1 night with my 3 kids (from 7 to 15) and partner.
We liked the interior part of the room, but all the common area (corridors in particular) were very old and in need of an important renovation.
We also liked the position of the place, just in front of the Ocean
We paid a huge amount of money for one night and we did feel what we got was worth it.
10.0 / 10.0
Room location and size were adequate. View was very good. Shower and bathroom accessories were very good. Response to issues was timely.
Electrical outlet that was not operating properly was not fully resolved. An extension cord was provided to reach CPap machine. Could use additional lighting it the hall closet.
9.0 / 10.0
The location and the facilities
The price and the beach (there is no beach belong to the hotel.. only sand)
8.0 / 10.0
The view and 2 balconies were worth the upgrade. Best location in Key West. The presentation and flavor of the food at the Four Flamingos Restaurant was 1000% on point. All of the employees were extraordinary customer service professionals. When I discussed the disappointment of the guest room, the checkout representative stated that their "big renovation" is set for 2027.
The room was dated, small, and worn out. There was an open bottle of tequila in the mini fridge when we got there (as if not cleaned out from the previous guests). The pool area was small.
9.0 / 10.0
Location
Elevators
10.0 / 10.0
Loved the warm welcome, complimentary cocktails were a perfect touch and set the tone for a wonderful stay. Convenient to rent a golf cart and close to all the attractions. Restaurant and bar were phenomenal and loved the refreshing fruit tray.
10.0 / 10.0
Everything! Clean, great location, worth every penny.
Nothing
7.0 / 10.0
Location was really good, close to the end of Duval and overlooking the sea. The beds were super comfy.
Some areas appear quite dated.
10.0 / 10.0
Our room was spotless and absolutely beautiful, with a breathtaking view from the balcony. The staff was wonderful and the location couldn’t have been better. If you’re planning a trip to Key West, I highly recommend staying here!
8.0 / 10.0
Location and rooms
Price
10.0 / 10.0
Its location and staff
Nothing. All good
9.0 / 10.0
Good locations ,rooms were spotless
I didn’t like the elevator was out of service
8.0 / 10.0
Beautiful location and very clean.
For the price, breakfast should at least be included. There was no Do Not Disturb door hanger. The coffee maker didn’t work properly. The iron leaked out water when trying to iron my dress using the steam function. The elevator was broken so I had to drag my heavy bag down the stairs by myself.
9.0 / 10.0
Location was great! Close to lots of popular attractions in Key West!
The air conditioner was loud. It was nice a cool, but very noisy!
9.0 / 10.0
El is an amazing person with a warm personality, she is an absolute professional, one of a kind among her shift that day. She is the kind who runs Hyatt and any other business.
The AC was a little loud to me. Besides that, everything was good.
10.0 / 10.0
Fabulous rooms with a great view. Great housekeeping every day. Fantastic restaurant on site.
10.0 / 10.0
Very clean , location was everything.
Very comfortable.
Location / view
10.0 / 10.0
Everything! Incredible location… hidden enough for peace and quiet on property and just around the corner from duval street where the excitement lives. Clean, new, nice property… fantastic staff. we have been here quite a few times and cant wait to return again.
nothing
10.0 / 10.0
The hotel is beautiful, directly on the sea, the rooms and bathrooms are lovely.
I loved getting up in the morning and reading my book in peace whilst looking over the water.
Location is perfect, must go to the Sunset Pier just around the corner
We checked the price of the hotel for the same time we was there and found that the rooms were cheaper than we had paid, I always feel better to book early but in this instance we could have been nearly a £1,000 better off
10.0 / 10.0
Very clean with a lot of amenities and close to everything.
There wasn’t anything that I didn’t like.
10.0 / 10.0
Lovely accommodation.
It wasn’t free.
10.0 / 10.0
The view from our room was incredible.
It could have been less expensive.
8.0 / 10.0
Location was great and it was very clean
The pool was beautiful and the service there was awesome
Finding our way around the multiple buildings
1.0 / 10.0
The staff cancelled my reservation made in January at the last minute and before check in. I called 2 hours before check in to confirm and they told me the room was not quite ready but I could drop my bags and use the facilities . At 3:30 I tried to check in and was told they didn’t have room for me. Horrible experience. Tried to book me in a hotel 3 miles from downtown on the outer fringe of key west. I declined and got a room T the pier house.
See above
5.0 / 10.0
Nice Room. Nice Location. Staff were all very nice.
Expensive for what you get. There was no password protected wifi available, not even for purchase, so I was not able to connect to my work computer. Before traveling to the hotel, I tried calling ahead several times to find out information on parking and a roll away cot and was never able to connect with anyone. I don't think I have ever been charged nightly for a cot, so that was a $60+ surprise. Pool is 3 foot deep, and small. The hot tub is warmish, and both close at sundown -LAME! The beach was not maintained at all and that area is more of a jet ski parking lot now.
7.0 / 10.0
Good clean premise and in the prime location. Lots of stuff to do around.
Very expensive for the services offered.
10.0 / 10.0
Would be nice to have a sitting area in the room for 2 people.
10.0 / 10.0
Best hotel in Key West in my opinion. The absolute perfect location right at Mallory square. Beautiful facilities inside and out. Absolutely amazing views out the rear of the hotel of the Gulf of America. The staff at this hotel was so good I'll be coming here for years to come. They were so helpful and accommodating.
Having to leave 😭
9.0 / 10.0
The Location was fantastic. Flamingos restaurant on the premises was terrific!
Pool was on the small side.
1.0 / 10.0
Seemed nice before the jackhammers started. Then my vacation became a nightmare.
There was no mention at any time of the concrete work being needed until it started. For some reason, hotel thought the solution was to give 2 free drinks. On the bright side, the breakfast was not good and wow did we wait a long time for service.
10.0 / 10.0
The location and proximity to all the local attractions.
The beach was almost inaccessible. It was advertised as a private beach but it was so small that we couldn’t enjoy it or most days even get to it.
8.0 / 10.0
Very Friendly staff and excellent food. Location is what you're charging high dollar for not the rooms and location is excellent, beautiful.
We had ants on bathroom counter, staff tried to retify.
8.0 / 10.0
In the heart of it all. Walking distance to it all. Bike rental convenient.
Ants!!! They were everywhere. In and around the coffee pot and got into all of our belongings. Room was a little dirty—trash on the balcony.
9.0 / 10.0
The breakfast was phenomenal and the wait staff very friendly and attentive
More seafood choices would be nice
10.0 / 10.0
We LOVED it all & can not wait to come back next year or sooner!!
We look forward to it very much!
9.0 / 10.0
Location, friendly staff
The floors in the room were dirty. My feet were black from walking on them. Also, the flooring inside and out was very slippery. I fell once and also witnessed another woman falling in the bricks outside. Also, the cleaning staff left our room door open when they left. We discovered it when we returned to our room. This happened to one of our travel companions also
10.0 / 10.0
Location - amenities
3.0 / 10.0
Location
Unclean room doors broken holes under air con, did not fully clean room dirty glasses etc, generally a tired hotel I feel for the staff.
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Hyatt Centric Key West Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Hyatt Centric Key West Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Centric Key West Resort & Spa?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
