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Haywood Park Hotel, an Ascend Collection Hotel

Top rated by guests

Property building

Lobby or reception

Lobby or reception

Lobby or reception

Lobby or reception

9.0Outstanding

(317 Ratings)

"We loved the uniqueness of the hotel being an old department store with each floor a different shopping department. We stayed on the 3rd floor which was “children’s apparel”. Very unique. The rooms ..."

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9.0 / 10.0

Outstanding(317 Ratings)

Hotel in Historic Montford, NC

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Haywood Park Hotel, an Ascend Collection Hotel, is located in Asheville city center, just a 10 minutes’ drive from the Biltmore Estate.

Amenities at Haywood Park Hotel, an Ascend Collection Hotel

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Map of Historic Montford, NC

city location on map

Nearby attractions

Asheville Pinball Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.0Outstanding

(317 Ratings)

"We loved the uniqueness of the hotel being an old department store with each floor a different shopping department. We stayed on the 3rd floor which was “children’s apparel”. Very unique. The rooms ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(317 Ratings)

Hotel in Historic Montford, NC

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Historic Montford, NC

city location on map

Nearby attractions

Asheville Pinball Museum

Available Rooms

About this hotel

Haywood Park Hotel, an Ascend Collection Hotel, is located in Asheville city center, just a 10 minutes’ drive from the Biltmore Estate.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.0 / 10.0

Outstanding(317 Ratings)

100% verified reviews

10.0 / 10.0

Such a unique and local to everything experience. Loved it!

We loved the uniqueness of the hotel being an old department store with each floor a different shopping department. We stayed on the 3rd floor which was “children’s apparel”. Very unique. The rooms are HUGE and we loved that so much. So close to EVERYTHING and in 4 days, we never used our car once. Will definitely be back.

There wasn’t a microwave in the room but that could have just been the room we were in. I also like to have disposable cups for coffee and drinks but being a classier place, they had real glass and mugs which is fine but I always feel the need to re-clean them before I use them.

10.0 / 10.0

Beautiful hotel located in the heart of downtown with an amazing staff.

Loved the ambiance and the staff.

Can’t say a thing.

10.0 / 10.0

Fun at handing downtown Asheville.

Location. Novelty

Microwave wave in room would have been handy

2.0 / 10.0

PSA: Stay somewhere else!

The people who interact with customers are nice and attempt to be helpful.

I consider this a public service announcement: do not stay here! Trucks are beeping loudly enough ALL NIGHT to be heard through earplugs. The front desk person said they can't do anything about it because it's the city's responsibility. First of all, what city won't work with its businesses to support them? But nonetheless, this business is selling a product that they know is deficient. They are literally selling sleep, and they can not deliver reasonably. Do not stay here!

8.0 / 10.0

Would stay again.

The location is amazing. Right in the heart of downtown Asheville. We hardly used the car. Room was spacious, bathroom well appointed.

The rooms seemed a bit outdated. There was a corded phone right next to the toilet, and the shower was a tub shower combo with a sliding door straight from the 90s that was sometimes stubborn to open.

9.0 / 10.0

Great hotel in downtown Ashville!

Hotel in downtown Asheville. The building used to be an old department store. The room was big and the shower was great!

Because it is a prepropurse building, some things in the bedroom seem old.

10.0 / 10.0

Excellent place to stay; convenient to down town restaurants!

no breakfast....

10.0 / 10.0

Such a great room. So beautiful

Beautiful room! So spacious

Parking

9.0 / 10.0

Quirky, clean and comfortable

The historic hotel offered a comfortable stay in a great location. Keeping the old department store vibe made it a memorable stay.

Everything was wonderful except for the spotty Wifi. This definitely needs to be remedied.

6.0 / 10.0

I stayed there to be with friends, but it was foolishly pricey.

The l8xationwas great, but that's it. a

The PRICE .was..ridiculous. No bottle water, or anything. The floor was dirty.

9.0 / 10.0

Cool concept for a hotel, great location.

Cool old department store turned into a hotel. Fun gimmick but affective. Room was big with separate bedroom and lots of comfortable seating. Easy to access and great location.

Bed was very hard even as someone who prefers a firm mattress. Valet was a little hard to get to at check in and no self park option.

10.0 / 10.0

A luxurious room, a hotel steeped in history, and an unbeatable location — we could not have asked for more.

A beautiful, historic hotel in the heart of Asheville — walkable to everything. Our room was incredibly spacious and comfortable. We would stay here again in a heartbeat!

We were not aware that there would be a $20 charge for parking. Perhaps this could be included more prominently in the listing.

10.0 / 10.0

Hidden down town Luxury at a great price!!

Amazing staff, Champaign check in, close to everything, spacious rooms.

There was nothing we didn’t care for about this property.

10.0 / 10.0

Local gem in restored historic building

Fabulous reuse of a historic building instead of tearing it down and building a new one from scratch. Nice mix of commercial and hotel space. Updated lobby and common areas do great justice to the history. Room was very comfortable and well-equipped - robes and slippers were a nice touch. Hotel staff were all very polite and customer-service oriented.

Microwave in room would have been nice, but we used the one by the front desk and that was just fine.

10.0 / 10.0

Really liked this hotel!

Location is fantastic - right in the middle of downtown; love the vintage building with nods to its former life as a department store. The sparkling wine at reception was a nice touch.

10.0 / 10.0

Very good.

Location

Beds too high and covers too thick.

5.0 / 10.0

Better options in Asheville!

Great location. Short walking distance to Harrah's!

Our room did not have a shower head, just a wand! Also, they evidently charged us twice for parking without explanation. I was asked to send an email to someone named Ashley, and both went unanswered.

10.0 / 10.0

Charming historic hotel with great staff and spacious rooms

It was a brilliant hotel, with lots of charm, well-located, and with lovely accommodating staff. We had a wonderful time and enjoyed the little perks, like a glass of prosecco when we checked in. The spa was also a great experience. We will definitely come back if we are in Asheville!

9.0 / 10.0

Very nice and convenient

Was historical and the location. Also staff were very helpful and it was clean and comfortable.

We had a room on the ally side , 2nd floor, and Friday morning at 6 am the garbage trucks came until 8 am. I would ask for a room on the opposite side or maybe higher up. There are always ear plugs lol

10.0 / 10.0

Superb hotel in great location with friendly staff. Check in Prosecco!

Lovely historic gem of a property with HUGE rooms. Staff was friendly and helpful. New onsite restaurant had live music as we entered the hotel on Saturday so hearing the Western swing band added to the fab experience.

Not anything

8.0 / 10.0

Lovely.

Beautiful old hotel. Very quiet and cozy. Extra large room. Very clean.

The valet could use some extra help during checkout hour. I had to wait quite a while for my vehicle.

4.0 / 10.0

Next time I will choose a different hotel.

I arrived at 2;30 and was told that the room should be ready in about 10 minutes. I returned in 15 minutes and was told that it should be ready in 10 minutes but it was guaranteed at 3:00. I waited until after 3 and was offered champagne which I declined. Much later I was approached very kindly and told my room was ready. I went to the room at it was enormous. with way too much room for one person. Later I went to bed and the bed was lumpy and uncomfortable. The next night I stayed near the airport at a hotel less than half the price. The room was better an the bed much more comfortable.

I did not like that the room was not ready at 3:00 and even though it was guaranteed, the guarantee meant nothing. I did not like the room which was long and narrow and the bed uncomfortable.

10.0 / 10.0

Would definitely recommend spending a night here when in the area.

Really cool facility keeping the old department store vibe. All staff were very attentive and friendly. The free sparkling wine at check in was a nice bonus. The room was huge and very tastefully appointed.

9.0 / 10.0

Great value in Asheville in the middle of downtown

Huge room, free champagne upon check in, great location, great value

Nothing

10.0 / 10.0

Fancy hotel for an inexpensive price!

The room was huge! Very clean and comfortable. Loved the 2 separate sink areas with one having a bench for easy makeup application. The hotel did a great job incorporating elements from the original department stores. Right in the middle of town, easy walk to everything. Nice bar at the back of the hotel.

Slightly disappointed that the restaurant wasn’t open on the days we were there. Wasn’t aware prior to visit that there was an extra charge with the valet parking, but the service was great!

10.0 / 10.0

Fabulous , comfy, quite..

I like everything about close to everything.

Well nothing at all

10.0 / 10.0

We will definitely be back to this wonderful hotel! We hope to get a room with a view next time!

Very comfortable, friendly staff, wonderful location.

Nothing! It was great!

10.0 / 10.0

In town for a show and the day/evening/morning.

In no particular order. Location. Cleanliness. Staff. Room size. Price.

NA

7.0 / 10.0

Great location and amenities, needs some attention.

The staff was extremely friendly and attentive. The facility is in a great location and has nice amenities. Valet parking was very good and a great value.

WIFI was extremely weak and dropped out so much I could not use it. The room smelled like a gym towel, seems like a carpet issue.

6.0 / 10.0

Housekeeping Error Turned Bad

The location, the bed was good, room was large.

I went to take a bath in the jacuzzi and the jets were turned upward. I pushed the button and the jets sprayed all over the place, my shoes, phones, wet wet. Puddle on floor to the hallway…it was a terrible experience

10.0 / 10.0

Everything was very nice. The staff was amazing and very helpful.

Breakfast was good. Location was very nice.

N/A

9.0 / 10.0

Will stay again

Restaurant undergoing renovation. They provided a near by restaurant.

9.0 / 10.0

Lovely, relaxing, luxe

I loved the nod to the hotel’s history, the walkable neighborhood, helpful staff and beautiful room.

9.0 / 10.0

The room was nice and the location even better.

Location was excellent. Everything was within walking distance. Food, drinks, and even the concert venue we came for were always within a 15 min walk.

I made the reservation and paid months ago and it said it included breakfast. When we get there, the restaurant is being renovated so no breakfast and we just got 20% off at a nearby restaurant. That was extra money we weren't planning on spending. Also no smart tv so no streaming services available to log into. That wasn't a big deal though.

7.0 / 10.0

Love Asheville.

Bed was comfy. Room was big.

Desk personnel was kind of snooty except for one person who was nice. And why do we have to ask for ice from the front desk??? Booooo! I say.

9.0 / 10.0

Perfect location for wandering around Asheville.

The restaurant was unfortunately closed while we were there but there were lots of options within walking distance.

That the restaurant was unavailable.

10.0 / 10.0

The Haywood is our go to place in Asheville.

Everyone at the Haywood went out of their way to make our stay enjoyable. The rooms are large and exceptionally comfortable. All the conveniences one can hope for. Great location.

Nothing. Best place to stay in downtown Asheville.

8.0 / 10.0

come to asheville

One of the single greatest hotel experiences in my life. With the stereo and TV, we could be as loud as we wanted (within reason), so it felt homey. This is a special place, and people should experience it. My partner and I are a queer couple. We felt very safe. It's also right downtown, so we could walk to bookstores close by, places to eat, bars, museums, hot sauce shops, adult stores, and dispensaries, a public library, and the basilica.

My partner and I were both bitten by a spider in our bed. It's okay. We're not mad. We have welts. Maybe up Terminator sprays. I mean, stuff happens. No worries. We love you.

10.0 / 10.0

Loved our stay at this historic hotel.

Perfect location for walking around downtown. Close to everything. Loved the old displays from the days when the building was a department store and the elevator still tells you the department of the old store. We stayed in the 3rd floor “children’s wear”

Can’t say anything bad about it.

10.0 / 10.0

Pre-Mother's Day Getaway

The customer service was great. The spa treatment was superb. & I loved the location. & the complimentary champagne was everything!

No dislikes at all!