SureStay Plus Hotel by Best Western Jackson

Bed was comfortable and the room was clean.

The shower water pressure was near none, I know most hotels water pressure is poor but this was bad.

clean room . need remodle bathroom. no working printers in the lobby or computer. Inconveniant towel service replacement. A/C noisy not properly working good.

Need bathroom remodel. no working printers in the lobby or computer. Inconveniant towel service replacement. A/C noisy not properly working good.

Location and the staff were great

It was good for the value

Was mostly clean and comfortable

The entry floor area was in poor condition. Very soft as the sub floor was quite weak, sank when I walked on it and broken in 1 particular area. Someone 100 pounds heavier could easily step in areas and go right through the floor. The bathroom glass block window had no covering making it very bright all night. The shower needs work too. Mold was growing on the ceiling tiles, paint peeling off the fiberglass surround, shower head was so tight to move im sure for some time that previous people had to stand against the wall to get water on them. I was able to move it so I didn't have to do that. I know all this because I've been a remodeling contractor for 40 years. Lastly, this had been my 11th night on the road, it was less than average and yet the most expensive one I stayed in. It was not money well spend.