Fairfield Inn & Suites Parsippany

Location, clean bathroom was fully renovated, nice shower very comfortable beds nice tv staff was very friendly

Still under renovation, hotel felt dated for the most part but that’s counting on the fact that Marriott hotels are always I. Great shape and look new

ok

nothing

breakfast was good, would have liked pork sausage instead of turkey not a big deal. Room was comfortable, and somewhat quiet for a hotel, I did appreciate coffee available all day.

Would have liked a few people who could speak a little better English, it was hard to talk to anyone or get much information, Hotel was under renovation but wasn't a big inconvenience.

Location, clean and spacious room

The Assistant manager, Jasmin took my drivers license, ask me to wait as my rooms (2) were being prepared, i waited with my family on the sofa while she attended to other guests. After 20 mins she asked me if she handed me back my ID but she never did. We were looking for my license all over the place. CCTV was there but the person responsible to review it was not there. This happened on a Saturday. Sunday came still nothing. When Monday came for me to check out, the manager came and I told him about it. Upon reviewing the CCTV, it clearly showed that Jasmin wrongfully handed my license to another guest. It’s almost a week no one has reached out to me. My personal info is out there , and I am very concerned about identity theft. Jasmin was arrogant and rude putting the blame on me at first but when the CCTV came out it spoke the truth. She even gave me a copy of the incident report that is so blurred , i could not even read it. Such negligence!